Overview  

An Account Strategist is distinguished by a dedicated focus to customer satisfaction, realized through strong verbal and written communication skills. The Account Strategist will be responsible for providing superior customer support for our Merchant partners, managing a portfolio of relationships, and driving revenue growth. He/she should excel at relationship building, analyzing marketing campaigns and be self-motivated. The successful candidate will be an aggressive self-starter and must possess an unbelievably strong work ethic, intelligence, sense of urgency, positive attitude, tenacity, and have a desire to put the customer first every day. The employee must have the ability to execute special assignments and tasks under only general supervision. The employee must have a personal sense of integrity, commitment and professionalism. This position provides high growth potential for candidates looking to build a career in a growing industry. 

*This is a hybrid role and will require 1-2 days/week in our London office.*

What you will do:  

• Partner with a portfolio of established and emerging brands on objectives and KPIs for success  
• Consult on affiliate program strategy and actionable tactics  
• Lead weekly customer calls; and proactively communicate reporting, new opportunities, and progress against objectives  
• Prepare and conduct online and in-person customer presentations with excellence  
• Forecast budgets for customers and Partnerize  
• Assist in renewals and contract negotiations  
• Collaborate with team members in developing and sourcing customer opportunities  

 What you will achieve:  

1 – 6 months  

• Master affiliate ecommerce strategies and effective tactics for revenue growth  
• Master publisher partner types and how they contribute to consumer acquisition  
• Master program strategies such as commissioning and media  
• Take lead on group of assigned customer relationships  
• Build strong relationships with brands, publishers, and internal team members  

6+ months  

• Manage budgets, renewals, and risk mitigation 
• Grow ecommerce revenue for established and emerging brands  
• Contribute to tactics and processes designed to enable customer success  
• Grow the Partnerize reputation for quality work and support of customers  

What you’ll need to be successful:  

• Strong ability to manage and prioritize multiple tasks in a high-demand environment while demonstrating professionalism and good judgment   
• Impeccable attention to detail and organizational skills   
• Fantastic interpersonal communication skills and experience interfacing with all levels of an organization   
• You’re a natural conversationalist and approach every interaction as an opportunity to help someone    
• Passion for teamwork and positively contributing to the success and reputation of Partnerize  
• A bias for action and sound instincts on how to resolve issues effectively. You’re inquisitive and like doing research in order to solve problems and identify solutions   
• Motivation to learn and adapt in a dynamic, fast-growing environment   

Requirements: 

• Bachelor's Degree in Business, Marketing, or a related field from an accredited college or university or 2 years of equivalent online marketing, e-commerce, or affiliate marketing experience 
• 2-4 years marketing experience, Affiliate experience preferred   
• Strong analytical focus, ability to aggregate and manipulate large data sets 
• Ability to multitask and execute tasks; detail oriented 
• Excellent communication and interpersonal skills 
• Experience using with PCs, Windows, MS Word. Advanced user of MS Excel, PowerPoint. 
• Personal sense of integrity, commitment and professionalism 

UK Benefits & Perks

• 25 days holiday in addition to bank holidays 
• Enhanced Parental Leave: 6 months full pay for birth parent, 4 weeks non-birth parent at full pay after one year employment
• 5 extra 'Partnerize Parental Days' each year
• Private Medical Insurance through Bupa 
• Enhanced pension contributions
• Cycle to Work scheme 
• Eye Care Vouchers 
• Life Assurance
• Enhanced Wellness Program including access to EAP, Wellness Coaching & Wellness Fridays program
• Regular company events and activities