This role offers a hybrid work schedule; offering the flexibility to work from home two days a week, while providing the opportunity for in-person collaboration.

At M&T Tech, we’re a team of makers, doers, and builders, working to create the most advanced technology solutions in banking.  We’re not your stereotypical suit and tie bankers: we’re an innovative team of leading tech experts, pushing boundaries, and taking risks.  We’re building an agile team of the most skilled and creative workers to solve complex problems, architect solutions, write high-performance software, and chart our new path, all to make the lives of our customers, and the communities that we serve, better.  Join us and be part of something new as we build tomorrow’s bank, today.

The Technology Infrastructure Engineering and Operations Team engineers and supports all the foundational technology used across M&T Bank.  We support two Data Centers, 15,000 Distributed platforms, 24 Mainframe Regions, a secure and reliable Network connecting all the technology across the bank footprint and process approximately 635,000 automated jobs per month.  In addition to that foundational technology level, we own the operational support processes, monitoring and command center that provide a unified, well-managed technology response when issues arise.    We deliver innovative, and compelling technology solutions, in partnership with our line of business CIOs, to enhance the internal customer experience that enables our business partners to deliver.

Primary Responsibilities: 

• Partner with applications teams to design and build highly scalable and reliable infrastructure
• Partner with applications and infrastructure teams to orchestrate and automate application deployments
• Build automation and process to enable self-serve production deployments
• Code, configure, integrate, manage, and enhance various automation tools.
• Partner with the relevant team members and managers to build out platform observability
• Participate in application and infrastructure release and deployment activities.
• Work closely with Technology management, senior Engineers, and support teams on a regular basis to implement and manage the design, development, and execution of technical solutions that meet or exceed current and future needs of the organization. 
• Responsibilities may include infrastructure review, implementation, and design, creation of support and architectural documentation, standards, policies, analysis, and testing.
• Regularly and independently interact with business partners of varying associate and management levels to ensure clarity of the problem/opportunity and elicit business requirements.
• Coordinate vendor interactions and/or vendor resources as needed.
• Mentor and coach less experienced engineers, technicians, and integrators.  Review documentation, proposals, and changes proposed by less experienced staff.
• Seek to expand knowledge and understanding of Financial Services trends, practices, and technologies on a continuous basis.   
• Follow and promote use of industry best practices, standards and procedures.
• Maintain a strong aptitude and working knowledge of Bank applications, systems, development environments.  Maintain a detailed understanding of vendor technologies and services used by the Bank.
• Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite.  Identify risk-related issues needing escalation to management.
• Promote an environment that supports diversity and reflects the M&T Bank brand.
• Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
• Complete other related duties as assigned.

Education and Experience Required:

Combined minimum of 6 years’ higher education and/or work experience in systems design, management and/or architecture

• Solid knowledge of domain and industry tools (DevOps, CI/CD, Secrets Management, Container Registries)
• Solid experience deploying highly available applications in on-premises environments and on cloud
• Must have demonstrated skills and experience writing Ansible playbooks for automation and building pipelines
• Experience with infrastructure as code tools (e.g., Terraform, Ansible)
• Experience working with build, test, and deployment tools
• Experience working with Source Control Management Systems
• Experience working with container and container orchestration 

Education and Experience Preferred:

Bachelor’s degree in Computer Science or Computer Engineering

Experience with Azure

Minimum 6 years’ professional experience in a technical engineering position involving infrastructure design technologies, data management and interchange, system design and/or development for complex applications

Ability to translate complex business and functional requirements into structured high quality implementations using any variety of industry standard approaches

Advanced technical skills

Advanced analytical skills

Advanced troubleshooting skills

Advanced problem solving skills

Advanced knowledge and advanced expertise in industry and/or vendor technologies

Able to solicit, gather, document, and analyze system specification and requirements

Ability to work independently and collaboratively with others in team environment

Ability to use effective facilitation skills and techniques to elicit and review requirements from a diverse range of stakeholders and group size

Understanding of how supported technologies interact with other systems and services  

Excellent written and verbal communication skills

Effective influencing skills

Process-oriented

Logical thinker

Strong knowledge of server/client and virtual technologies

Adaptable

Able to learn quickly in a rapid pace environment

We support our team members with generous benefits. 

• Competitive compensation 

• Health, welfare, and retirement benefits 

• 401(k) match at 5% 

• Work-life balance and flexible work arrangements 

• Banking Officers start with 25 days PTO plus 12 paid holidays  

• 40 hours paid volunteer hours per year 

• Much more. For details, see: M&T Benefits Overview 

About M&T

M&T Bank is a Top 20 US bank holding company and one of the best performing and financial stable regional banks in the country, we offer our technology employees a wide range of performance-based career development opportunities. We have a strong commitment to our customers and the communities we serve, and we continue to grow with a focus on the future. So, when looking to advance your career, look to M&T. Grow with us.

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $93,581.10 - $155,968.51 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

Location

Buffalo, New York, United States of America