Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
 
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary:

• Utilizes clinical experience and skills in a collaborative process to assess and evaluate options to facilitate appropriate dental care services
• Triages clinical information for our Dental Consultants to apply the appropriate clinical criteria/guideline, policy, procedure and clinical judgment to render coverage determination
• This role is primarily responsible for reviewing clinical data and approving procedures when appropriate (approximately 60% of their day) and when procedures are medically/ dental necessary and meets clinical requirements.    
• Typical office working environment with productivity and quality expectations
• Work requires the ability to perform close inspection of hand written and computer generated documents as well as a PC monitor
• Work requires sitting for extended periods and typing on the computer. Ability to multitask, prioritize and effectively adapt to a fast paced changing environment
• Position requires proficiency with computer skills which includes navigating multiple systems and keyboarding.
• Effective communication skills, both verbal and written
• Identify over-utilization, abuse and fraud
• Work collaboratively with other functional areas to resolve issues
• Adapt to change as required to meet the needs of our business 

Required Qualifications:

• CDA, RDA, RDH with at least five years clinical experience or dental ACAS claim experience for a minimum of 5 years
• Determines medical/dental necessity and appropriateness (may include prospective, concurrent, retrospective review/analysis of program submissions, claims)
• Ability to work as part of a team as well as individually
• Reliable attendance

Education:

• High School Diploma or G.E.D Equivalent

Pay Range

The typical pay range for this role is:

$21.10 - $49.08

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  The Company offers a full range of medical, dental, and vision benefits.  Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees.  The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners.  As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.  
 
For more detailed information on available benefits, please visit Benefits | CVS Health

We anticipate the application window for this opening will close on: 10/11/2024

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.