Company Description
Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee, whether a team member of Etsy, Reverb, or Depop, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human.

Salary Range:

$91,000.00 - $119,000.00

We are looking for a Strategy & Operations Coordinator to support operational excellence within the Product and Engineering Organizations. 

This role will support critical business and organizational operations, enabling Product, Design, Research, and Engineering to operate efficiently to achieve both long-term and short-term goals. The ideal candidate is highly motivated, analytical, extremely organized, and excellent with spreadsheets. 

This is a full-time position reporting to the Senior Manager, Strategy and Operations, Product and Engineering. In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at Etsy. 

This role requires your presence in Etsy’s Brooklyn Office once or twice per week depending on your proximity to the office. Candidates living within commutable distance of Etsy’s Brooklyn Office Hub may be the first to be considered. Learn more details about our  work modes and workplace safety policies here.

What does the day-to-day look like?

• Support core operations of 3-5 cross-functional Product & Engineering Groups for functional Groups (Design and Research)

• Facilitate information sharing from Department and Group Leads to their teams to ensure transparency and clarity on each Group’s strategy and broader business context

• Increase efficiency and remove friction to ensure Groups are running smoothly and in a coordinated manner  

• Working in partnership with Product & Engineering Leads to manage OKR process

• Run, organize, and maintain Group-level All Hands 

• Schedule, attend, and note-take at leadership meetings as a thought-partner. This includes taking notes, scheduling follow ups, and being the “eyes and ears” for the Product & Engineering Leads

• Scheduling, running, and planning gatherings for their 3-5 Product & Engineering Groups 

• Maintain and manage system trackers and reports where key information is updated on an at least weekly basis

• Maintain communication channels including distribution lists and Slack channels 

• Create, maintain, and implement operating rhythms for each Group that ladders into the Product & Engineering Organization’s operating rhythms 

• Provide calendaring support for CPO and CTO Direct Reports 

• Support the ideation of organizational design and be the linkage between Strategy & Operations, HR Business Partners, and Product & Engineering LEads

• Coordinate with other Strategy & Operations Coordinators to ensure alignment across Groups 

• Assist in the creation and planning of programs, internal communications, templates, reports, strategies, and presentations 

• Maintain the Product & Engineering Hub where the orgs’ information is shared

• Ad hoc reporting, as needed

• Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law.

Qualities that will help you thrive in this role are:

• 1-3 years of demonstrated experience problem solving in a fast paced environment

• Mastery in Microsoft Excel and/or Google Sheets

• High attention to detail and exceptional verbal and written communication skills

• Ability to define and contain complex problems, prioritize and deliver quickly

• Ability to maintain order, focus and calm in times of ambiguity and changing priorities

• Have a positive, roll-up-your-sleeves and get the work done approach

• A trust in and commitment to Etsy’s vision, mission and values.

Additional Information

What's Next
If you're interested in joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you'd like. As we hope you've seen already, Etsy is a place that values individuality and variety. We don't want you to be like everyone else -- we want you to be like you! So tell us what you're all about.

Our Promise
At Etsy, we believe that a diverse, equitable and inclusive workplace furthers relevance, resilience, and longevity. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If, due to a disability, you need an accommodation during any part of the interview process, please let your recruiter know. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.