What's the role?

Northwestern Mutual is seeking a passionate Senior Business Consultant, you'll be called upon to think strategically. You'll work across functions and/or departments to understand the needs of the business, facilitating relationships between business clients and technical resources. With a focus on addressing business processes and the underlying systems that support those processes, you will identify options, work to gain consensus on approach, develop requirements and related business rules, and work closely with business unit and technology subject matter experts to implement solutions for solving complex business challenges. Confident, persuasive, and persistent, you will negotiate and communicate with business clients, vendors, and field-based employees to ensure expectations are managed and critical objectives are addressed. Upon solution implementation, you will drive organizational change management activities to promote adoption of the change and minimize impact to people and processes.

Primary Duties and Responsibilities

• Accountable to investigate, articulate and prioritize issues, coordinate resolution and/or workarounds in order to support the operations or respond to service requests.
• Accountable for eliciting, analyzing, representing and validating business needs to create requirements in order to achieve business objectives.
• Identifies options in order to meet business requirements.
• May work independently on small projects or as part of a team on larger efforts.
• Accountable for identifying, understanding and documenting the current state, opportunities for improvement and future state business processes in order to meet business objectives.
• May include problem definition, cost benefit analysis and options analysis.
• Accountable for identifying and coordinating client acceptance testing, client training and communication needs in order to ensure successful implementations.
• Accountable for providing information and analysis for the business including ad-hoc reporting and measures and metrics in order to support the business decision making process.
• Accountable for coordinating Organizational Change Management activities in order to promote adoption of the change and minimize impacts to people and processes.

Bring your Best! What this role needs:

• Bachelor's degree with an emphasis in MIS, Business or related field; or related work experience beyond the minimum required
• Four or more years of experience/knowledge of business operations/processes to include analysis, design, documentation, using industry best practices and standards
• Demonstrated flexibility to adjust to changing business needs by effectively managing and prioritizing concurrent assignments
• Demonstrated ability to identify and resolve critical issues through effective problem solving skills.
• Strong ability to develop and leverage relationships; ability to effectively influence and negotiate with internal and external partners
• Excellent communication skills focused on facilitation of meetings; ability to deliver informative, well-organized documentation and presentations and ability to effectively communicate in difficult and sensitive situations

Our Benefits!

• Highly competitive compensation, including annual bonus opportunities
• Medical/Dental/Vision plans, 401(k), pension program
• Tuition reimbursement, commuter plans, and paid time off
• Extensive Professional Training Opportunities
• Excellent Work/Life Balance

#LI-hybrid

$59,150.00

$109,850.00

Northwestern Mutual pays on a geographic-specific salary structure and placement in the salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity as well as the cost of labor in the market; and other conditions of employment. At Northwestern Mutual, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. Please note that the salary range listed in the posting is the standard pay structure. Positions in certain locations (such as California) may provide an increase on the standard pay structure based on the location. Please click here for additional information relating to location-based pay structures.

We are an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or status as a protected veteran, or any other characteristic protected by law.

If you work or would be working in California, Colorado, New York City, Washington or outside of a Corporate location, please click here for information pertaining to compensation and benefits.