Director of People, VQ

Posted:
2/20/2026, 1:50:10 AM

Location(s):
White Plains, New York, United States ⋅ New York, United States

Experience Level(s):
Senior

Field(s):
People & HR

Workplace Type:
On-site

ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most by challenging norms and fixing the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7/365, and created an ER experience that focuses on what our pets and pet parents really need. We’ve done the same for our people (VEGgies), finding a way to say YES so they can feel empowered to achieve great things, grow in unexpected ways, and find a place where they truly belong.

 

We’re rethinking emergency care from every angle—from how we run our hospitals to how we support the people working inside them. That’s where our headquarters team comes in. Whether building technology to make our hospitals more efficient, recruiting and growing incredible VEGgies, or bringing our brand to life through marketing, our VQ (VEG Headquarters) team makes it all possible—ensuring our hospitals and people have everything they need to help pets and their families.

 

VEG is a 2025 certified Great Place to Work®.

 

THE JOB

At VEG, we find a way to say YES—so our leaders can lead boldly and our teams can grow in meaningful ways. As Director of People, VQ, you will architect and operationalize the People strategy for our headquarters (VQ), ensuring VQ leaders are equipped to scale effectively and that our people systems are proactive, consistent, and equitable.

This role goes beyond traditional HR business partnership. You will serve as the senior People advisor to VQ leadership while also designing and leading high-impact initiatives that strengthen performance management, talent development, succession planning, and organizational effectiveness across our VQ VEGgies. If you are energized by building systems, influencing senior leaders, and shaping how People strategy shows up in a high-growth environment, this is an opportunity to make a lasting impact.



WHAT YOU’LL DO

  • Employee Relations and Coaching: Own complex employee relations matters and coach senior leaders through performance, accountability, and organizational challenges 
  • Strategic Partnership: Serve as the senior People advisor to VQ leadership, aligning People strategy to business priorities
  • People Initiatives: Lead high-impact, VQ-wide People initiatives from performance management, planning, development as well as building and owning projects from conception to fruition 
  • Culture and Change Leadership: Embed consistent people routines and elevate standards across VQ. Guide teams through growth and change while strengthening engagement and reinforcing VEG’s culture
  • Cross-Functional Impact: Partner across People, Talent, and Operations to integrate strategy, pilot new programs, and drive measurable improvement across the VQ population

 

WHAT YOU NEED

  • Bachelors Degree, HR certifications: SPHR/SHRM-SCP preferred 
  • 8+ years of progressive HR experience, including 3+ years in a senior HR Business Partner or Director-level role supporting senior leaders
  • Demonstrated experience leading cross-functional, multi-quarter People initiatives from design through implementation with measurable impact
  • Strong organizational design, talent strategy, and succession planning experience in a high-growth, multi-site, or matrixed environment
  • Advanced employee relations and compliance expertise, with the ability to manage complex issues and coach leaders 
  • Experience leveraging HR data and systems (HRIS fluency required) to inform strategic decisions and measure outcomes

 

HOW WE INVEST IN YOU

  • Competitive Compensation Including ($170,000 - $210,000) + 401K match
  • Comprehensive health and wellness benefits that start on day one, and access to free therapy or counseling
  • Paid parental leave, up to 10 weeks at 100% of regular salary, and offering inclusive fertility and family-building care for all types of families
  • Unlimited PTO to use for vacation or sick days—however you need it! 
  • Generous employee referral program, so our awesome people can bring in more awesome people.
  • And the little (big) things, like casual office attire, ability to bring your fur baby to work, cool VEG swag, food in the fridge for when you’re hungry and free lunches twice a week!!

 

BETTER TOGETHER: WHY IN-PERSON MATTERS AT VEG HQ 

Our hospitals thrive on in-person collaboration, and VQ is no different. Time in the office sparks stronger connections, meaningful conversations, and better results—all bringing our core values to life. We prioritize being present because our values are best achieved side by side. Plus, we make getting here easy with free parking and a shuttle from the White Plains Metro-North station.

 

DEI
At VEG, diversity is a strength that fuels innovation and compassion. Our mission is “Helping people and their pets when they need it most”—and we do that best when VEGgies feel valued, respected, and empowered to bring their authentic selves to work. We’re committed to building a culture that reflects the communities we serve, where different perspectives are celebrated, voices are heard, and everyone has equitable opportunities to grow. Saying yes to VEG means helping us become the world’s veterinary emergency company, together.

Veterinary Emergency Group

Website: https://veterinaryemergencygroup.com/

Headquarter Location: White Plains, New York, United States

Employee Count: 251-500

Year Founded: 2014

IPO Status: Private

Last Funding Type: Series C

Industries: Customer Service ⋅ Emergency Medicine ⋅ Health Care ⋅ Pet ⋅ Veterinary