Retirement Support Coordinator

Posted:
4/21/2026, 2:07:48 PM

Location(s):
Mansfield, Massachusetts, United States ⋅ Massachusetts, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Workplace Type:
Remote

Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Part Time Retirement Support Coordinator to join our team. This position will report to our agency located in Mansfield, MA. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is a remote position.


Responsibilities:

  • Works Massachusetts Teachers Retirement System (MTRS) monthly exception reporting for all Charter school clients

  • Import MTRS reports from ADP each month

  • Run and distribute MTRS Member not Enrolled reports to clients

  • Assists in clarifying MTRS pensionable earnings (stipends, bonuses, extra pay, etc.)

  • Assist full-service clients with outstanding MTRS matters including pensionable earning corrections, retirement form salary calculations, corrections resulting in position eligibility

  • 401(k), 403(b) Retirement Contribution report processing and tracking

  • Utilize internal tracking system to retrieve work in priority order

  • Enter work into internal tracking system.

  • Maintain regular and punctual attendance.

  • Work overtime as necessary


Qualifications:

  • Continues to educate oneself on new aspects and areas of MTRS and retirement

  • Performs general administrative support for Client Services department as needed

  • Back-up for answering HRK main number

  • Works on special projects as is needed

  • Other duties assigned on an as needed basis

  • Willing and flexible to help with any urgent issues that happen to arise at the company, even if they are outside the immediate scope of the role

Benefits:

  • Compensation: $22.00 an hour.

  • Company Paid Life Insurance, Long-Term and Short-Term Disability.

  • Medical, Dental, Vision and FSA/HSA plans.

  • 401(k) with company match.

  • Additional voluntary benefits include Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity protection, and Pet benefits.

  • Generous PTO.

  • An awesome team of professionals!


The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable
federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a
zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.