Posted:
7/21/2025, 5:00:00 PM
Location(s):
England, United Kingdom ⋅ London, England, United Kingdom
Experience Level(s):
Expert or higher ⋅ Senior
Field(s):
Customer Success & Support
Key Responsibilities
• Small Format Key Accounts (30%): Manage key account relationships, process all invoices and payments
• Landlord Relations (20%): Communicate with landlords to resolve disputes, respond to queries, and maintain positive relationships.
• Roadside Development (50%): Work with the Roadside Development Manager to action onboarding new sites including administration
1. Think Big: You'll develop a strong commercial understanding of how the roadside media business works.
2. Own It: From managing contracts to resolving issues, you'll take responsibility and see the direct impact of your work.
3. Keep it Simple: You’ll master internal systems, streamline processes, and contribute to a smooth workflow.
4. Better Together: Collaborate with diverse internal teams and external partners, gaining exposure and growing your network.
In your first few months, you’ll have:
• Complied a list of all small format key account contacts and will have contacted them to introduce yourself
• Resolved landlord complaints and queries efficiently
• Created a profit and loss report and full status account of the estate
• Built strong working relationships with your immediate team, gaining a clear understanding of team priorities, workflows and key challenges
• Updated roadside development tracker for new business and contact potential leads
• Create and maintain a system to log all new business queries and report on their status
• Onboarded new sites, drafting all contracts and adding payments accordingly
• Communication Skills: Clear and confident communication with both internal and external stakeholders
• Attention to Detail: Accuracy when managing data, contracts, and financial information
• Problem-Solving Ability: Proactive approach to resolving issues and disputes
• Organisation: Able to multi-task in a fast-paced environment
• Customer Focus: Background in customer service or administration, with a professional and approachable manner
• Adaptability: Comfortable handling evolving priorities and challenges
• Building Trust: Creating and maintaining strong relationships with several different internal stake holders
Website: https://global.com/
Headquarter Location: London, England, United Kingdom
Employee Count: 1001-5000
Year Founded: 2007
IPO Status: Private
Industries: Broadcasting ⋅ Media and Entertainment ⋅ Music ⋅ News