Posted:
12/13/2024, 3:53:50 AM
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support ⋅ Sales & Account Management
About the Role
The Account Coordinator will guide customers through the implementation of our Editorial Manager® and ProduXion Manager® software. You will assist our customers in configuring and using Editorial Manager® and ProduXion Manager® software working with and optimizing their editorial and publishing workflows. Providing extensive customer training for both services. Troubleshooting and tracking customer questions and suggestions related to the set up and subsequent use of Editorial Manager® and ProduXion Manager® software. Serving as the primary interface for reporting and tracking system bugs.
Responsibilities
Requirements
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Website: https://elsevier.com/
Headquarter Location: Amsterdam, Noord-Holland, The Netherlands
Employee Count: 5001-10000
Year Founded: 1880
IPO Status: Private
Last Funding Type: Private Equity
Industries: Content ⋅ Content Discovery ⋅ Delivery ⋅ Health Care ⋅ Information Services ⋅ Information Technology ⋅ Publishing