About Convatec

Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in Advanced Wound Care, Ostomy Care, Continence Care, and Infusion Care. With more than 10,000 colleagues, we provide our products and services in around 90 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Convatec’s revenues in 2024 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more please visit http://www.convatecgroup.com

About the role

The SFE Manager plays a pivotal role in driving strategic growth and operational efficiency across the commercial organization. This individual will lead initiatives that optimize sales force effectiveness, pricing strategies, market segmentation, and go-to-market models. The role demands a deep understanding of healthcare systems, regulatory environments, and customer dynamics.

Key Duties and Responsibilities

Sales Force Effectiveness:

• Design and implement performance metrics, incentive plans, and territory alignment strategies

• Support CRM adoption when available, and utilization across sales teams

• Support and champion training and capability-building programs for sales and marketing teams locally

Strategic Planning & Execution:

• Collaborate with leadership to define commercial strategies aligned with business goals

• Lead cross-functional projects to improve market access and customer engagement

• Analyze market trends, competitor activities, and customer insights to inform strategy

Pricing & Revenue Optimization:

• Support pricing models and discounting frameworks that maximize profitability in alignment with Marketing & Sales

• Monitor pricing compliance and support contract negotiations

Data & Analytics:

• Leverage data to identify growth opportunities and operational inefficiencies

• Build dashboards and reporting tools (ideally in Power Bi) to support decision-making

Process Improvement:

• Streamline commercial processes to enhance agility and scalability

• Implement best practices across country regions and product lines

Skills and Experience

Strategic & Analytical

• Ability to interpret complex data sets and translate insights into actionable strategies

• Experience with market segmentation, forecasting, and sales modeling

• Strong business acumen with a focus on profitability and growth levers Data & Digital Fluency

• Proficiency in CRM platforms (e.g., Salesforce), BI tools (e.g., Power BI, Tableau), and Excel

• Familiarity with data governance, pipeline analytics, and performance dashboards Cross-Functional Collaboration

• Skilled in working across departments: sales, marketing, finance, regulatory, and supply chain

• Ability to lead without authority and influence senior stakeholders

• Experience managing cross-functional projects and change initiatives

Communication & Presentation

• Clear and persuasive communicator, both written and verbal

• Comfortable presenting to executive leadership and external partners

• Capable of simplifying complex concepts for diverse audiences Functional Experience

• Prior roles in sales operations, commercial strategy, pricing, or business analytics

• Proven track record of driving sales force effectiveness and commercial performance

• Experience designing and implementing incentive compensation plans

Qualifications and Education

Bachelor’s degree in Business, Marketing, Engineering, or related fields with strong numerical knowledge, proven analytic skills and business acumen

Fluent English

Proven experience in commercial excellence, sales operations or strategy roles

Experience in the medical device, pharmaceutical, or healthcare industry

Strong analytical skills and proficiency in tools like Excel, Power BI and CRM Platforms (Salesforce, Microsoft Dynamics, etc.)

Excellent communication, stakeholder management and project leadership abilities

Travel Requirements

Position may involve travel up to 25% of the time, mostly within North region, but mainly in Mexico to interact with Sales Force in the field and with distributors in our indirect market.

What you’ll get:

Beware of scams online or from individuals claiming to represent Convatec

A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.

If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If you’re unsure, please contact us at [email protected].

Equal opportunities

Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.

Notice to Agency and Search Firm Representatives

Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

Already a Convatec employee?

If you are an active employee at Convatec, please do not apply here. Go to the Career Worklet on your Workday home page and View "Convatec Internal Career Site - Find Jobs". Thank you!