Who are we?

At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‑critical solutions across Lending, Payments and Universal Banking, supporting over 7,000 customers, including 80% of the world’s top 50 banks, in more than 110 countries.

The Technical Product Lead for Universal Banking Lending products, provides end-to-end technical leadership and operational excellence across the Universal Banking Universal Banking Lending Core product line. This role leads a multi-disciplinary engineering team spanning software engineering, release engineering, data engineering & pipelines, SDLC/PMLC governance, product support, incident management, service management, system capacity/performance management, and engineering best practices.

Working as a strategic partner across Product, GTM, and Services, this leader ensures seamless collaboration across shared services, product and functional leads, enabling reliable, scalable, and customer-centric delivery of the Universal Banking Lending product. As a member of the CTO Leadership Team, they contribute to enterprise-wide technology strategy, standards, and execution excellence.

Key Responsibilities

Technical & Engineering Leadership

• Lead engineering teams responsible for application development, integration, and modernization for the Universal Banking Lending product line.
• Implement and evolve engineering best practices, coding standards, and continuous improvement initiatives.
• Champion modern architectures, tooling, automation, and DevOps/DevSecOps capabilities.
• Ensure predictability, velocity, and quality across all engineering workflows.
   

Release Engineering & SDLC/PMLC Governance

• Own the full SDLC and PMLC lifecycle for Universal Banking Lending, ensuring rigor, transparency, and measurability.
• Govern release readiness, pipelines, versioning, change approvals, and deployment orchestration.
• Maintain strong alignment with Enterprise PMO, Product Strategy, and Architecture.

Service & Incident Management

• Lead product support, incident triage, root-cause analysis, and problem management.
• Drive continuous improvement to increase stability, reduce MTTR, and minimize recurring issues.
• Own service management functions: change, release, configuration, and environment management.

Performance, Capacity & Reliability

• Monitor and optimize system performance, throughput, latency, and scalability across environments.
• Conduct proactive capacity planning and ensure resilience and reliability across services.
• Partner with SRE/Platform and Infrastructure teams to maintain SLAs/SLOs.

Leadership

• Collaborate daily with Product Management, GTM teams, and Services to align priorities, improve cross-functional practices, and accelerate delivery.
• Act as the technical voice of the Universal Banking Lending product within customer journeys, business processes, and service delivery.
• Ensure technical roadmaps align with business outcomes and customer expectations.
• Influence platform, tooling, architectural, and investment decisions.
• As a member of the CTO Leadership Team, model the behaviours and leadership needed to drive growth, collaboration, and strategic thinking within the function.

Competencies/Experience

• Track record of leading Tribes / Engineering domains of 40 to 80 engineers grouped by squads (5 to 8 squads depending on size)
• Led engineering team transformation in engineering practices evolution in Agile and demonstrate strong understanding of SAFe and preferably other framework like LeSS and Spotify and any variation – demonstrate ability to improve engineers' productivity, efficiency and quality
• Well versed in modern engineering practices including tools like Jira, Confluence etc. and deploying AI engineering tools like GHCP
• Mature leader with strong interpersonal skills (communication, strategic, complex problem solving and leadership)
• Proven track record in shaping and leading a major scope of Application platform engineering and strategy for enterprise grade, B2B mission critical solutions – Background in Fintech and Financial Services is required   
• Strong exposure with our stack on Cloud, SaaS, Java and Microservices
• Ideally build, set up common and cross cutting capabilities and team but not necessarily as long as some of the above competencies

We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold:

·       Flexibility: Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave.

·       Well-being: Access Confidential one-on-one therapy through our Employee Assistance Program, find support from our network of Wellbeing Champions and Gather Groups, and a calendar of monthly events and initiatives designed to help you thrive - Inside and Outside of work.

·       Medical, life & disability insurance, retirement plan, lifestyle and other benefits*

·       Sustainability: Benefit from paid time off for volunteering and donation matching.

·       DEI: Participate in multiple DE&I groups for open involvement (e.g., Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, Women@Finastra).

·       Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool.

·       Recognition: Be part of our global recognition program, Finastra Celebrates, and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best.

*Specific benefits may vary by location.

At Finastra, each individual is unique, bringing their own ideas, thoughts, cultural beliefs, backgrounds, and experiences together. We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves.

Be unique, be exceptional, and help us make a difference at Finastra!