Catering Coordinator

Posted:
11/17/2024, 4:00:00 PM

Location(s):
Menlo Park, California, United States ⋅ California, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Workplace Type:
On-site

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

The pay rate or range for this position is: $29.50 per hour


 

Job Summary

As a representative for our Company you will serve as a host/hostess to customers as well as the direct liaison between the outsourced Catering Company and the organization. You will be the frontline for customer service and support kitchen staff by accommodating any special needs of guests. As a part of the team you will inspect dining room serving stations and tables for cleanliness and neatness, restock supplies, set tables, buss tables, take orders, and ensure the dining area is ready for food service. You will be responsible for monitoring on-site catering events to ensure all aspects of food quality; food safety; and food services; are being provided, by the vendor, according to the client’s standards. You will have interaction with international employees, vendors, and high profile clients.

Job Description

 

Benefits/Perks:

  • No Weekends
  • Monday to Friday; 8am - 4:30pm
  • Snacks and meals provided during shifts
  • Medical, Dental, and Vision Insurance
  • 11 paid holidays
  • 401K with match
  • Vacation and Sick days
  • Long Term Disability

Essential Functions 

  • Coordinates all outsourced catering service to ensure the highest level of food quality, menu selections and food safety 
  • Reviews catering menus for accuracy, food allergen awareness and ensures variety of foods is diverse 
  • Create and display appropriate food signage to ensure all ingredients and allergens are accurately listed; using the provided Microsoft Publisher program 
  • Inspects dining room service stations for neatness/cleanliness, restocks food and condiment stations while avoiding contamination. 
  • Ensures food set-up is delivered on time and ready for service 
  • Monitors food levels to ensure product is available for the duration of food service times 
  • Responsible for monitoring food time/temperature, according to ServSafe specifications 
  • Logs all food and equipment temperatures daily and emails log to client every Friday 
  • Stock/Re-stock utensils, plates, glasses in the service area 
  • Uses carts to transport utensils, glassware, plates, and food 
  • Restocks food and condiment stations while avoiding contamination 
  • Set up and break down equipment relating to the catering event needs 
  • Monitors caterers to ensure they properly clean and sanitize work areas and equipment used for service 

Knowledge and Skills 

  • Interpersonal and organizational skills 
  • Basic understanding of culinary terms 
  • Sense of urgency 
  • Excellent verbal skills 
  • Ability to multi-tasking skills 
  • Excellent customer service skills  
  • Professional appearance 
  • Ability to safely move throughout the café and kitchen  
  • Ability to wipe down table tops, table legs, pick up debris off the floor, and wipe down booth seats in all areas of the operation 
  • Knowledge of safety and sanitation in the work place 
  • Basic problem solving skills to effect problem resolution 

 

Education and Work Experience 

  • High school diploma or GED  
  • Minimum of 1 year experience in a high-volume food service operation and or Catering  

 

Work Environment 

  • The work environment for Catering Coordinator includes the following kitchen environment elements and exposures 
  • Fast paced kitchen 
  • High sense of urgency 
  • Moderate to high noise level  
  • Exposure to soap and cleaning solutions 
  • Slippery/uneven surfaces may be encountered  

 

Requirements 

  • Must have and maintain an active Food Handlers Card, as required by the local Health Department.  

 

Physical Demands 

  • Some heavy lifting (may lift 10-50 lbs.) required and occasional assisting with moving of equipment  
  • Specific vision abilities required by this position include close vision 
  • Repetitive hand motion carrying food containers, using carts both loaded and unloaded 
  • Standing, walking, bending/twisting, and balance are all required to perform job task 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. Physical requirements include stooping, standing, climbing and occasional lifting of up to 50 lbs. of equipment. Specific vision abilities required by the job include close vision, distance, depth perception, and the ability to adjust focus.  

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Work Authorization

Authorized to work in the U.S.

Equal Employment Opportunity Employer

Flagship is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. 

We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

Americans with Disabilities Act

Under the Americans with Disabilities Act, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of their job.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Flagship Facility Services

Website: https://flagshipinc.com/

Headquarter Location: San Jose, California, United States

Employee Count: 501-1000

Year Founded: 1988

IPO Status: Private

Industries: Commercial ⋅ Facilities Support Services ⋅ Facility Management ⋅ Janitorial Service