Billing Specialist 1674

Posted:
11/8/2024, 3:34:05 AM

Experience Level(s):
Junior

Field(s):
Customer Success & Support ⋅ Sales & Account Management

Workplace Type:
Remote

Position Summary
You’re great at employing tact when communicating with others, and pride yourself at not letting things fall through the cracks. You enjoy working with clients to ensure timely billing and answering billing related questions to aid in resolving accounts receivable issues.

Responsibilities
•Process customer invoices in Oracle’s NetSuite accounting system on a timely basis for proper receivable and revenue recognition
•Provide billing support by helping to answer billing related questions via email or phone call; escalating questions to more senior members of the Accounts Receivable team
•Review order forms for correct input into systems for billing
•Work exceptions for payment application to customer accounts
•Work within different internal systems such as NetSuite’s Project Billing and SalesForce to extrapolate billing related information to bill and recognize revenue
•Enter data into our online systems on a timely basis

Preferred Qualifications
•Prior billing/receivable-related experience of 2+ years
•Great communication skills
•Good at following up internally and externally to get billing issues resolved
•Detail oriented
•Experience utilizing NetSuite and SalesForce a plus
•Inquisitive with a sense of humor preferred!