Location

New York, New York

Shift:

Day (United States of America)

Description:

Patient Coordinator – Global Patient Services –Spanish Speaking

Each year, thousands of patients from all over the world travel to NewYork Presbyterian-New York's #1 ranked hospital. Renowned physicians, leading-edge technology and ground-breaking procedures make us a destination center for care. Global Services has a team of dedicated professionals who make our patients feel at home while they are far from home. Our global presence is growing, and we are seeking a dynamic team member to provide high quality patient care.

In this position, you will serve as a resource to our global services patients and their families/guests for personalized assistance and orientation. This includes coordination of the entire referral process from initial inquiry, receipt of medical records, determination of services needed, coordinating services delivered, and following-up as necessary after services are completed, including after the patient has returned home. Interact closely with the faculty physicians of Cornell and Columbia medical schools along with hospital physicians. Serve as a liaison to embassies in order to ensure all financial information is provided to financial counselors in the department.

This is a full time, day shift position. 

Preferred Criteria

• Bachelor's Degree in Business Administration/Marketing or Healthcare
• Bridging the Gap course certification
   

 Required Criteria

• 3-5 years experience in patient services environment within a medical center, physician's office or related healthcare setting
• Communication and presentation skills to effectively interact in a cross-cultural settling
• Fluency in Spanish
• Proficiency with Windows-based software

Join a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, diversity, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. Start your life-changing journey today.
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• 2024 “Great Place To Work Certified”
• 2024 “America’s Best Large Employers” – Forbes
• 2024 “Best Places to Work in IT” – Computerworld
• 2023 “Best Employers for Women” – Forbes
• 2023 “Workplace Well-being Platinum Winner” – Aetna
• 2023 “America’s Best-In-State Employers” – Forbes
• 2022 “LGBTQ+ Healthcare Equality Leader” - Human Rights Campaign
• 2022 “Top 50 Companies for Diversity” – Diversity Inc.
• 2022 “Best Company for Multicultural Women” – Seramount
• 2022 “Top Company for Executive Women” - Seramount
• “Silver HCM Excellence Award for Learning & Development” – Brandon Hall Group
• 2022 “Best Adoption Friendly Workplace” - Dave Thomas Foundation

NewYork-Presbyterian Hospital is an equal opportunity employer.

Salary Range:

$66,500-$99,000/Annual

It all begins with you. Our amazing compensation packages start with competitive base pay and include recognition for your experience, education, and licensure. Then we add our amazing benefits, countless opportunities for personal and professional growth and a dynamic environment that embraces every person. Join our team and discover where amazing works.