Job Description:

Role Title:  Manager, Credit Model Development

Company Overview: Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.

• We have recently been ranked #2 among India’s Best Companies to Work for by Great Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies.
• Synchrony celebrates ~52% women diversity, 105+ people with disabilities, and ~50 veterans and veteran family members.
• We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being.
• We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles.

Organizational Overview: Credit Team decisions credit actions across the lifecycle of a customer – from acquisition to account management to collections and recover – we work towards managing credit and fraud losses and elevating customer experience through powerful and proprietary insights on customer risk and credit behaviours. The actionable insights are driven by access to numerous alternative data sources, new age technologies, focused strategies, emerging algorithms, and predictive precision. Spread across 10 pillars the credit team in India caters to the entire gamut of decision sciences, from data management to model development to strategy design, and bringing it all to life through technology, and managing within the guardrails of our regulatory requirements. As part of the team, you will have access to some unique product propositions, functional and leadership training, interaction with executive leadership team and a myriad of diverse perspectives.
 

Role Summary/Purpose:

As a member of Credit Models team, you would be managing the models through their lifecycle, i.e. from initiation to retirement. You will be exposed to activities ranging from (but not limiting to) model development, evaluation, validation, monitoring, implementation testing and documentation. You will have an opportunity to learn industry best practices in credit models’ development and will also be working on experimental models using machine learning techniques. You will also own the models and be a SPOC for all assessment by Risk Management team.

Key Responsibilities:

• Validation and monitoring of internal and external credit models by computing standard metrics. Work closely with Model Owners, Model Users to track and understand model performance, deep dive to find root causes for performance deteriorations, and device action plans for the same.
• Automate the model monitoring reports using the available tool suite- SAS, Python, Tableau etc.
• Detailed documentation of the model development activity for review from Risk Management
• Support Model Risk Management team in completing their responsibilities including but not limited to Model validation reviews, annual reviews, periodical assessment and rating of the model performance.
• Provide analytic support on key business initiatives and develop a strong working knowledge of the data warehouse and applicable analytic data systems.

Required Skills/Knowledge:

Bachelor's degree with quantitative underpinning (i.e., Risk, Economics, Finance, Mathematics,  Statistics, Engineering) with minimum 2+years' experience in an analytical/quantitative role related to consumer lending or in lieu of a degree 4+ years' of relevant experience in an analytical/quantitative role related to consumer lending.

• Experience in Python, Pyspark and SAS/SQL.
• Basic understanding of Statistical and other Machine Learning techniques
• Ability to decipher complex data and effectively present and communicate in a clear and concise manner.
• Strong written/oral communication skills, ability to manage multiple projects simultaneously and deliver results within deadlines with a focus on accuracy and attention to detail.

Desired Skills/Knowledge:

• Working knowledge of credit bureau data
• Excellent time management with ability to manage multiple competing initiatives and deliver results within deadlines.
• Familiarity with US Model Governance trends/developments across the banking sector and credit policies in the area of credit cards

Eligibility Criteria:

Bachelor's degree with quantitative underpinning (i.e., Risk, Economics, Finance, Mathematics,  Statistics, Engineering) with minimum 2+years' experience in an analytical/quantitative role related to consumer lending or in lieu of a degree 4+ years' of relevant experience in an analytical/quantitative role related to consumer lending.

Work Timings: This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details. 

For Internal Applicants:

• Understand the criteria or mandatory skills required for the role, before applying
• Inform your manager and HRM before applying for any role on Workday
• Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format)
• Must not be any corrective action plan (Formal/Final Formal)
• L4 to L7 Employees who have completed 12 months in the organization and 12 months in their current role and level are only eligible.
• L8+ Employees who have completed 18 months in the organization and 12 months in their current role and level are only eligible.
• Employees at L4+ are eligible to apply.

Job Family Group:

Credit