Are you ready to lead one of Vanguard’s most visible and transformative initiatives? The Business Enablement Platforms (BEP) organization is seeking a dynamic Senior Manager to guide the Enterprise Document Management (EDM) team through a bold modernization journey. This role centers on the strategic migration from legacy FileNet systems to the Hyland Alfresco platform—a multi-phase effort that spans stabilization, architectural re-evaluation, and performance scaling across billions of enterprise documents. 

 

As part of BEP’s broader mission to drive process efficiency and digital transformation, this leader will shape the future of document governance, resiliency, and intelligent automation. The ideal candidate will bring deep expertise in enterprise content platforms, cloud architecture, and vendor management, while thriving in a highly collaborative environment that values innovation, AI enablement, and cross-functional partnership. This is a rare opportunity to influence enterprise-wide outcomes, elevate platform capabilities, and deliver measurable business value across the enterprise and our client stakeholders.

Core Responsibilities

1. Hires, evaluates, and supervises crew. Provides guidance and training as necessary to develop crew. Sets performance standards, reviews performance, and makes informed compensation decisions in accordance with all applicable Human Resources policies and procedures.

2. Responsible for delivering software releases relating to the product for the business units, managing the testing, evaluation, and selection of IT vendor products. Works with business clients to determine scope, and develops environmental requirements for each project.

3. Works closely with management to develop and implement staffing and operational plans. Effectively leverages various staffing options and manages a global workforce. Participates in the development of short and long term department goals. Monitors and reports on service delivery metrics and overall performance.

4. Develops and implements changes to department policies and procedures to meet changing business needs and to achieve department objectives. Identifies opportunities for continuous improvement and evaluates and recommends appropriate strategies and technologies for building products and delivering services.

5. Leads quality initiatives to improve the delivery of service levels. Works with senior management in the planning, development, and execution of short and long range goals.

6. Presents status, metrics, and department initiatives at meetings with management and project peers. Develops and maintains relationships with key stakeholders to provide long-term collaborations and deliver successful business outcomes.

7. Participates in the development of the department budget. Reviews expenses and ensures department operates within budgetary guidelines. Leads the strategy and execution to build, buy, and integrate business technology solutions.

8. Ensures staff complies with information technology and information security policies and procedures, and verifies that deliverables meet requirements.

9. Participates in special projects and performs other duties as assigned.

Qualifications

• Minimum of ten years related work experience, with at least five years of project management experience.
• Undergraduate degree or equivalent combination of training and experience. Graduate degree preferred.

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.