Cloud Engineer

Are you passionate about the chance to bring your experience to a world-class company that is market-leading or both content and technology? If yes, we’re looking for you.

Join our team!  We are currently seeking a highly motivated cloud software engineer who combines solid technical credentials for the position of Software Engineer within our Infrastructure Hosting and Networks team.  In this role, you will collaborate with technology peers and business partners to build and deploy the foundation for the next generation of modern cloud native software applications and services for Thomson Reuters.

About the Role

 In this opportunity as a Cloud Engineer, you will:

• Participate in a high-performance Cloud Ops team in all aspects of operating a production, hosted product in the cloud (AWS/Azure.)
• Participate with peers in the 24/7 rotation to provide service/infrastructure support and troubleshooting assistance.
• Operations work includes resource provisioning, deployments, troubleshooting, monitoring, alerting, configuration management, access management, and continually improving the standards for these activities
• Responding to Alerts, ServiceNow-based ticketing system to resolve incidents and requests for the supported environment.
• Handle Change and Incident Management for CloudOps team.
• Developing and refining solutions and services for Cloud Landing zones, working with all cloud providers and their landing zone services, tools, and solutions.
• Work with other teams (including development, client services, product management, security) in a CI/CD environment
• Communicate effectively (a critical skill) to ensure accuracy of work (including creating and updating team documentation), requirements are met, and expectations are set.
• Participate in efforts to gather operational requirements and evaluate, present, implement, integrate, and document solutions for operations relating to new business initiatives.
• Collaborate with technologists across the company to build cloud native applications
• Coding for infrastructure continuous build and delivery automation
• Ensure consistency with cloud architectural guiding principles for assigned projects 
• Keep up to date with emerging cloud technology trends – open source and cloud vendors such as AWS, AZURE & Google.
• Articulate complex problems, concepts and solutions through formal and informal means to global technical and non-technical audiences and developing scalable solutions to handle them.
• Be a thought leader and influencer in cloud native development best practices, which includes continuous delivery, security, infrastructure as a code, automation, immutable infrastructure and service discovery.
• Work in a highly collaborative and dynamic matrix agile team environment with multiple levels of technology staff across various geographical locations
• Apply principles of trust, transparency, accountability and ownership
• Anticipate needs and implications of decisions, proactively working to identify, clarify, and resolve issues, and removing barriers within and outside the organization in a timely manner
• Support employee development by working one-on-one with staff to define and maintain goals, provide performance feedback and coaching on a regular basis prepare and conduct performance reviews, and review development plans

Your role will include working with the following technologies:

• Amazon, Microsoft Azure and Google cloud providers, focusing on landing zone services, tools, and processes.
• PaaS (Platform as a Service) or IaaS (Infrastructure as a Service) solutions
• Discrete micro services with simple repeatable cloud native architectural patterns
• Utilizing a variety of open source software and tools
• Continuous delivery and Infrastructure automation tools such as Git and Azure DevOps
• Programming languages such as Python, C#
• Scripting languages such as Bash
• Distributed data stores such as S3, DynamoDB, RDS, Azure Storage, CosmosDB, Azure SQL, and Redis cache
• Security best practices for cloud
• Serverless architecture such as AWS Lambda, Azure Functions
• Container technology such as Docker, AWS ECS, Azure Kubernetes Service
• Cloud Monitoring such as Azure Monitor and DataDog
• Test automation frameworks including C# Unit Testing and Postman API testing

About You

You’re a fit for the role of Cloud Engineer if your background includes:

• Skills with Cloud Landing zones, AWS, Microsoft Azure or GCP.
• Minimum of 2+ years engineering experience including:
  • Proven ability to learn new technologies quickly
  • Proven ability to solve complex problems independently
  • Excellent communication skills, including effective presentation skills
• 1+ years of experience within a development team including the following:
  • Effective time management, ability to plan and prioritize work, communicate project status, roadblocks, accomplishments, and effectively manage and prioritize a diverse workload
  • Demonstrated ability to take ownership of problems, identify solutions and driving resolution
  • Demonstrated ability to work well within a team environment and one on one
• 1+ years of relevant cloud experience including 2 or more of the following:
  • Building cloud native applications and services following cloud native architecture methodologies running in the public cloud
  • Scripting languages such as Python, Perl or UNIX/Shell
  • Comfortable working in Windows and *Nix environments including writing scripts
• Experience demonstrating best practices through a consultative approach:
  • Customer first mindset
  • Outgoing innovator investigating new technologies and suggesting technology and/or process improvements
  • Creative problem solving, troubleshooting skills, and critical thinking skills

#LI-AC1

What’s in it For You?

Join us to inform the way forward with the latest AI solutions and address real-world challenges in legal, tax, compliance, and news. Backed by our commitment to continuous learning and market-leading benefits, you’ll be prepared to grow, lead, and thrive in an AI-enabled future. This includes:

• Industry-Leading Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, and hybrid model, empowering employees to achieve a better work-life balance.

• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

• Culture: Globally recognized and award-winning reputation for inclusion, innovation, and customer-focus. Our eleven business resource groups nurture our culture of belonging across the diverse backgrounds and experiences represented across our global footprint.

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. 

Accessibility 

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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More information about Thomson Reuters can be found on https://thomsonreuters.com.