POSITION:                 Group Sales Associate

DEPARTMENT:       Box Office

REPORTS TO:           Group Sales Manager

FLSA STATUS:          Non-Exempt Part-Time

ASM, the leader in privately managed public assembly facilities, has an excellent and immediate opening for Group Sales and Subscription Associates at Dominion Energy Center and Altria Theater. These employees assist with the purchase of group orders to events at all ASM Richmond venues, in particular Altria Theater. This person also assists with subscriptions to the Broadway In Richmond series of events and the subscribers who support that series.

MAJOR RESPONSIBILITIES:

• Manage incoming patron calls and emails, including inquiries, ticket exchanges, ticket fulfillment and customer service.
• Make outbound calls to cultivate existing clients and generate new business possibilities.
• Assist in maintaining and building group sales database along with interest in the Broadway In Richmond series. This could include working the Broadway table at events to promote upcoming shows and increase database.
• Other duties as assigned.

QUALIFICATIONS:

• Previous successful sales background required.

• Excellent keyboarding, written and oral communication skills required.
• Proficient in software applications, including but not limited to Microsoft Office Suite applications including Excel and Word.
• Clear and concise verbal communication skills.
• Self-directed and able to maximize use of time, resources and technology.
• Evenings, weekends and holidays may be required during events.