EU People Lead

Posted:
11/29/2024, 1:47:51 AM

Experience Level(s):
Senior

Field(s):
Customer Success & Support

🚀 We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking. 

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

Hear from our team about what it's like working at Monzo


 

📍Dublin | 💰 up to €100,000 + Benefits | Hear from the team

On top of all this we are taking our mission into Europe in 2025 and expanding our product outside of the UK & US. We are looking for a brilliant people expert to lead this expansion effort and partner with the EU CEO and the EU leadership team to make it happen! 

About our People Collective:

We call it Monzo Magic. Mission. Action. Growth. Inclusion. Care. It runs through everything that we do and within the People Collective it’s how we set Monzo up for success by bringing mission led people together to do work and banking differently. We foster a culture that centres on our customers and brings together the best of tech with the best of banking, we empower a diverse, high performing, innovative and agile workforce in doing the most impactful work of their careers. It’s an ambitious task to scale this culture and ways of working but it’s a mission we’re committed to. 

You will work side by side with our leaders to design and deliver their people strategy and deliver excellent people experience for our European business. You’ll be critical to shaping and building new people processes for Ireland and beyond, looking for ways to keep things magically simple along the way. You will be bringing your know-how and wisdom to the team, coaching our Monzonauts to drive great outcomes. 

You will collaborate with your peers in the People Collective and leverage their expertise in your relationships with your leaders and client groups. You will be responsible for the breadth of the employee lifecycle in your area. You will be keen to think deeply about how an organisation, like Monzo, can scale and flourish and what our people policies, processes and ways of working can do to accelerate that. 

You will be part of the leadership team of your particular business area, but your home team will be the People Partner Squad in the People Collective. 

Come and join us on this expansion journey! 

The Role

What you'll be doing:

  • Work as a strategic partner to the EU CEO, creating and delivering against a people plan that enables our expansion strategy
  • Owning & operationalising the set up (with lots of support from our internal experts) and expansion of our European business from all aspects of the people lifecycle 
  • Collaborating closely with our hiring teams to build a hiring strategy to meet  our ambitious hiring plans
  • Work with our internal experts to make sure we are compliant in all countries as we expand
  • Collaborating with the EU leadership team to drive high performance, engagement and healthy org design as we expand 
  • Owning the day to day operations and processes behind the employee lifecycle, ensuring our data and systems reflect the most accurate and up to date information. 
  • Support the continuous embedding of Monzo culture and values, working closely with Monzo Group to ensure consistency of employee experience
  • Collaborating with our Diversity Lead to drive measurable change in company level DEB goals.
  • Identify and surface trends in data to improve organisational health and drive change through your stakeholders. 
  • Empower and coach managers to level them up as leaders
  • Help teams develop strong diversity and inclusion practices
  • Work with the leads in People (Learning & Development, Reward, Talent, etc.) to define team specific requirements
  • Monitoring external trends to inform best practices internally 

You should apply if:

  • You have experience of building strong, trusting relationships at the executive level
  • You have significant experience as a People Partner in a tech company
  • You have experience of European expansion and understand best practice and policy in different european countries 
  • You have experience building new people processes which can scale within a high growth organisation
  • You understand Org Design at scale and how to scale a multidiscipline business in different markets 
  • Inclusion is at the forefront of your mind at all times
  • You can prioritise in a fast paced, high growth environment
  • You have designed and delivered new ways of doing things
  • You’re comfortable analysing data to make data based decisions
  • You have experience in things such as organisational design, employee relations, succession planning and talent development

    The interview process:

    Our interview process involves 3 main stages: 

    • Recruiter call
    • Initial call 
    • Full loop: 1 hour Technical Interview with task and 1 hour Behavioural Interview

    Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on [email protected]

What’s in it for you:

💰 up to €100,000 ➕ plus share options & benefits 

📍 This role will be based in Dublin, Ireland

⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team

🏝 Annual Leave - 34 days including public holidays (24 holiday days + 10 public holidays)

🏥 We’ll provide you with a Healthcare allowance to select your own provider 

💰 Personal Retirement Savings Account, up to 6% matching

* We're just getting started building out our benefits package for Ireland. These could be subject to change, by the time you join and we'll keep you in the loop of any expected changes.

 

#LI-TK1


Equal opportunities for everyone

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2023 Diversity and Inclusion Report and 2023 Gender Pay Gap Report.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊