Licences Required  

Must hold a valid SIA Close Protection licence. 

Must hold a valid SIA Public Space Surveillance (CCTV) licence. 

Team Management – Assist with the management of rosters, holidays and security officer appraisals. 

Training & Development – Assist with the training of security staff to support the organisation and build a safe environment and culture in the workplace.  

SOP & Assignment Instructions – Assist in the writing of SOPs, AI’s and implement the contained strategies.  

Access Control - To control ingress and egress for staff, guests and contractors from site. This requires the use of technology provided as well as personal confidence and experience within the industry. 

Security - Protecting our people and property from unwanted individuals, unauthorised access, damage and any form of disturbance. Conduct regular patrols and reporting abilities of a high standard. 

Emergency Procedures - Must be experienced and confident in emergency situations such as evacuations, disturbances and building lockdowns. 

Legislation – Must have a thorough and clear understanding of legislation when dealing with unwanted guest, protestor and stalkers e.g. section 68 – aggravated trespass. 

Technology & Helpdesk – Experienced using up to date technology and managing a 24/7 security helpdesk for nationwide requests relating to access control and linked technology needs. Creating and developing efficient processes with focus on exceptional customer service, delivered by the team. 

Deliveries/Contractors – Should be organised and take control of incoming deliveries and contractors.  

Project Support – Team leader should support his/her line manager in delivering various projects and take on additional responsibilities when senior management are not on site. 

CCTV - Use of CCTV and IT skills are crucial to this role. 

Report Writing - Candidate should have exceptional reading and writing skills and be proficient in using both MS office as well as in house software. Being clear & concise in this role is vital. 

Communication Skills – Must have communication skills to deal with people in any given situation. Be able to assimilate and pass on key information where required.  

Customer Service - To meet & greet people coming in to Global, including high profile visitors. Requires great inter-personal skills as first point of contact & usually the face of the business.  

Work Ethic - In this role, time keeping of the highest standard is crucial. Working to the best of your ability at all times as an individual and within a team is a key aspect of this role and something expected from all Global Staff.  

Leadership Skills – Be able to help maintain and develop skills in themselves and their teammates as well as setting a good example. This includes being pro-active with alerts and news about local issues which may affect the security of the business. 

Decision Making – Must display the ability to make decisions using the training and guidance provided and sometimes operate within limited time frame. 

Teamwork – Must be able to operate in a team and be motivated to keep improving themselves and also give positive input in order to improve processes in relation to their role.