At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.

Named one of Central Florida’s Top Workplaces and one of America’s Best-in-State Employers by Forbes, we are committed to our “power of we” culture.

Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight?

• We offer excellent benefits and perks including one free meal per shift and free theme park access.

• We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.

• We embrace diversity at our core and offer the opportunity for all team members to reach their potential.

• We invest in training and development opportunities for all team members.

• We promote social responsibility by being a good neighbor in the community.

• We care for you, just as we care for others.

About Loews Royal Pacific Resort

Join the ‘ohana’ at our island paradise that celebrates the Golden Age of Travel, and the adventures of island-hopping through the South Pacific.

Job Specific

• Greets and assists visitor to the department
• Answers incoming phone calls, directs calls to appropriate department as necessary
• Takes and transmits messages for Director
• Maintains appointment calendar for Director and keeps him/her informed of scheduled commitments
• Prepares and distributes correspondence for department
• Receives, sorts, distributes department mail
• Assists in the preparation and distribution of reports generated by the department
• Maintains reader file for Food and Beverage Department personnel
• Maintains files for and thorough familiarity with contracts for services, materials and supplies
• Maintains trace file for time sensitive activities and materials
• Establishes and maintains files to effectively organize the department
• Controls inventory for office supplies, requisitions same as needed to support operations
• Maintains departmental payroll reports/records and training records and contact file for department personnel
• Maintains accurate contract and contact information for vendors, suppliers and other organizations doing business with Loews (Insert Hotel Name)
• Assists in the preparation of monthly inventory reports
• Assist in the completion of special projects as assigned by the Director
• Assists other Food and Beverage department personnel as necessary to ensure smooth operation of department
• Other duties as assigned

General

• Promotes and applies teamwork skills at all times
• Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
• Is polite, friendly, and helpful to guests, management and fellow employees
• Executes emergency procedures in accordance with hotel standards
• Complies with required safety regulations and procedures
• Attends appropriate hotel meetings and training sessions
• Maintains cleanliness and excellent condition of equipment and work area
• Complies with hotel standards, policies and rules
• Recycles whenever possible
• Remains current with hotel information and changes
• Complies with hotel uniform and grooming standards

Qualifications

• High School diploma or higher
• Three to five years experience Administrative Assistant/Secretarial
• Proficient in office equipment operation, keyboard 50 wpm, computer software; Win95, Word, Excel
• Effective management, leadership, organizational and communication skills
• Guest service oriented, with excellent Hospitality skills
• Ability to work flexible schedule to include weekends and holidays