About us 

We turn customer challenges into growth opportunities. 

Material is a global strategy partner to the world’s most recognizable brands and innovative companies. Our people around the globe thrive by helping organizations design and deliver rewarding customer experiences.  

We use deep human insights, design innovation and data to create experiences powered by modern technology. Our approaches speed engagement and growth for the companies we work with and transform relationships between businesses and the people they serve.  

About the Director, Global Tracking role 

As a Director, Global Tracking, you will have a passion for client management and a desire to lead. As a senior-level leader, you’ll wear many hats—you’ll conduct research, manage projects, and mentor your team—while working closely with Fortune 500 clients and in partnership with department leaders.  

We believe you’re only as strong as your team, and we’re looking for a new team member who is energized by growing, developing, and inspiring others! Here you will set your sights on personal and group development—whether that means growing your team, becoming a director, or running your own business unit. Your success is our success. 

As a Director, Global Tracking, you will 

• Act as a thought partner to our clients, educating them about every step of the process, while developing trust and building lasting relationships.  

• Manage data collection, processing, tabulation, analysis, and reporting, and use your findings to translate complexity into compelling stories.  

• Advise junior employees and share responsibility for their growth and development.  

• Lead project activities while achieving excellent financial results.  

• Strategize at a high level alongside other Material business leaders.  

• Influence and advise business decisions and learn and adapt to ground breaking technologies that drive efficiency.  

• Work with the programming, design, data collection, marketing, and data science teams. With an abundance of internal resources, you’ll have the support you need to focus on your areas of expertise 

About you 

• You have a bachelor’s degree and 7-10 years of professional experience in a related field 

• Willing to coordinate and lead daily team activities 

• Able to provide immediate supervision to direct reports which includes assigning tasks, checking work and maintaining schedules 

• Willing to spend a portion of your time performing the work of those you supervise 

• You want to grow your career as a manager—maybe you’ve managed a bit in the past and hope to continue building that skill.  

• You’ve conducted market research, and your curiosity and determination to dig in to understand an occurrence or observation and draw out rich insights. And you double-check the details.  

• You have the passion to experiment outside of your comfort zone, especially when it makes your team stronger and helps you all learn.  

• You thrive in collaboration with others and can also self-motivate and self-manage when the job calls for it.  

• You understand that managing sometimes means taking on a range of different tasks to help the group succeed.  

• You keep your team and projects on track. You have passion and skills for prioritizing, delegating, and sticking to a timeline, and when priorities shift, you have the confidence to make strategic decisions and manage multiple projects and deadlines at once.  

• You’re an analytical, strategic problem solver with strong eye for business, and you want to keep stretching and developing those parts of your brain.  

• You know how to foster and create a delightful client experience, and you handle the ups and downs of client work with enthusiasm.  

• You’ve earned a Bachelor’s or Master’s in social sciences, business, economics, or a related field.  

Why work for Material? 

In addition to fulfilling, high-impact work, company culture and benefits are integral to determining if a job is a right fit for you. Here’s a bit about who we are and highlights around what we offer. 

Who We Are & What We Care About 

• Material is a global company and we work with best-of-class brands worldwide.  We also create and launch new brands and products, putting innovation and value creation at the center of our practice. Our clients are in the top of their class, across industry sectors from technology to retail, transportation, finance and healthcare. 

• Material employees join a peer group of exceptionally talented colleagues across the company, the country, and even the world. We develop capabilities, craft and leading-edge market offerings across seven global practices including strategy and insights, design, data & analytics, technology and tracking. Our engagement management team makes it all hum for clients.  

• We prize inclusion and interconnectedness. We amplify our impact through the people, perspectives, and expertise we engage in our work. Our commitment to deep human understanding combined with a science & systems approach uniquely equips us to bring a rich frame of reference to our work. 

• A community focused on learning and making an impact. Material is an outcomes focused company. We create experiences that matter, create new value and make a difference in people's lives.  
   

What We Offer  

In addition to Medical, Dental, Vision, Life, Disability and FSA, Material offers:  

• A work environment that works best for you. Whether that’s fully remote, in one of our offices, or hybrid.  

• Flexible & synchronous time off. We trust our colleagues to take responsibility for and manage their workloads. That’s why we offer Flexible Time Off along with synchronous companywide closures and 11 company holidays.  

• 12 weeks of paid parental leave. Every parent deserves to spend the first few months of their new child’s life with them.  

• Help planning for your future. We offer 401K match, as well as periodic financial wellness and planning sessions throughout the year. 

Annual Pay Range: $95,600.00 - $115,000.00

The range shown represents a grouping of relevant ranges currently in use at Material. Actual range for this position may differ, depending on location and specific skillset required for the work itself.

Equal Employment Opportunity
All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.