Position Summary:

Supervisors oversee the workflow and personnel in the facilities production department. They are also responsible for coaching, resolving issues, and supporting subordinates and upper management.

Essential Functions:

• Ensures operational procedures for activities such as verification of incoming receipts (e.g., raw materials) and outgoing shipments.

• Maintaining, handling, and disposition of products and keeping warehouse/production inventory current up to the company standards.

• Inspects the physical condition of warehouse/production equipment. Prepares work orders for repairs and requisitions for equipment replacement.

• Collaborates with other distribution centers/specialty companies and business leaders to ensure coordination of all business.

• A supervisor must follow and maintain all Quality Assurance, HACCP, SQF requirements, and Occupational Health & Safety regulations and ensure all employees under their department follow all the regulations.

• Completed all required training (e.g., Leadership, Equipment, and Operational), ensured employees’ adherence to company practices and procedures, and applied corrective action when needed.

• Plans staff break time schedules. Conducts interviews, hires, trains, and retains staff. Performs performance monitoring (e.g., Probationary, Annual Evaluation, and Performance Objectives) of staff. Initiates follow-through with disciplinary action and termination in consultation with Human Resources when appropriate for the department. 

• Perform any other duties as required.

Knowledge / Skills / Abilities:

• Excellent attention to detail and strong motivation toward company, team, and individual results. 

• Ability to work effectively with others and build and maintain appropriate interpersonal relationships. 

• Must have good written, verbal, organizational, and communication skills and problem-solving capabilities.

• Must have good time management and organizational skills. 

• Must have a good understanding of USDA regulations. (US only)

• Ability to solve business problems and interpret a variety of instructions furnished in written, verbal, diagram, or schedule formats. 

• Employees in all leadership positions must be able to immediately perceive auditory warning signals such as bells, alarms, and horns that are used to warn employees of the start-up, movement, or approach of equipment (including forklifts, turrets, overhead cranes, conveyors, trucks, and other equipment operated inside or outside the warehouse), mechanical abnormalities, and similar risk situations during warehouse operations. 

• Must have the ability to prepare and deliver reports, business correspondence, and presentations, as well as speak at minor functions as a departmental representative.

• Must have the ability to multitask, prioritize, and work independently or within a team environment.

• Must be able to develop solutions to problems of moderate scope and complexity and reference policies and practices for guidance.

• Knowledge of spreadsheets, word processing, presentation, email, and internet software applications.

Equipment / Tools / Technology:

• Desktop or laptop computer.

• Networked printer/ copier/ scanner.

• Google Applications (Chrome, Gmail, Calendar, Docs, Sheets, Slides, Drive, etc.)

• Telephone and Voicemail.

• Department-specific equipment