Posted:
7/29/2025, 8:57:18 PM
Location(s):
Federation of Bosnia and Herzegovina, Bosnia and Herzegovina ⋅ Tuzla, Federation of Bosnia and Herzegovina, Bosnia and Herzegovina ⋅ Sarajevo, Federation of Bosnia and Herzegovina, Bosnia and Herzegovina
Experience Level(s):
Junior ⋅ Mid Level
Field(s):
People & HR
At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights.
Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 75+ offices on six continents, Infobip’s platform is used by almost 80% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally.
Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.
I've put below JD from job score card. Feel free to edit based on earlier JDs that we used for recruitment.
POP Generalist main focus is to provide a wide range of POP support and services accross all stages of employee journey. Generalists play a versatile role in ensuring that POP processes are effectively executed and employees are supported.
Job Description
Employee Journey: Support employees and managers in any phase of Employee Journey, ensuring smooth transitions and positive experiences.
Employee Relations: Act as a point of contact for employees, addressing their questions, concerns, and providing guidance on POP policies, procedures, and benefits. Handle employee grievances and resolve conflicts.
HR Policy and Compliance: Ensure compliance with employment laws and company policies. Maintain and update POP policies and procedures. Educate employees on POP policies and procedures.
HR Administration: Maintain employee records, including personnel files, timekeeping, payroll information and POP databases. Process POP-related paperwork, such as employment contracts, terminations, and promotions.
POP Processes: Contribute to POP projects and initiatives in participant role. Execute POP processes in business area.
Stakeholder Collaboration: Build relationships with employees and management within business area, providing POP support that contribute to their success. Collaborate with POP colleagues and Payroll to ensure alignment.
Industry Research and Best Practices: Stay informed on industry trends, research, and best practices in POP area. Continuously seek opportunities to enhance POP processes and approaches.
Mentor: Mentor and support more junior team members.
When you become a part of Infobip you can expect:
Infobip employees are people with diverse backgrounds, characteristics, and experiences that share the same passion and talent that helps us achieve our mission. That's why Infobip is committed to creating a diverse workplace and is proud to be an equal-opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status, or any other part of one's identity.
Website: https://infobip.com/
Headquarter Location: London, England, United Kingdom
Employee Count: 1001-5000
Year Founded: 2006
IPO Status: Private
Last Funding Type: Debt Financing
Industries: Enterprise Software ⋅ Internet of Things ⋅ Messaging ⋅ Mobile Apps ⋅ SaaS ⋅ Telecommunications