Posted:
3/16/2025, 7:11:53 PM
Location(s):
Dublin, Leinster, Ireland ⋅ Leinster, Ireland
Experience Level(s):
Senior
Field(s):
DevOps & Infrastructure ⋅ IT & Security
Essential Job Duties and Responsibilities
Team Leadership & Mentorship: Lead and manage a high-performing team responsible for a wide range of technologies across multi-cloud (e.g., Microsoft Azure) and on-premises infrastructure, providing technical leadership, mentorship, and fostering a culture of continuous learning and innovation.
Infrastructure Management: Design, deploy, configure, automate, and maintain cloud-based and on-premises infrastructure, ensuring operational efficiency, scalability, and optimization of diverse technology endpoints (e.g: virtualization, storage hardware…).
Client & SLA Management: Manage client relationships and service contracts, ensuring adherence to SLAs, handling escalations, and maintaining 24/7 operational status of cloud and on-premises virtual servers (except during scheduled maintenance).
Operational Strategy: Develop and execute strategies for efficient infrastructure operations, optimizing performance, resource utilization, and system availability while anticipating and troubleshooting issues proactively.
Collaboration & Incident Resolution: Actively collaborate with team members, contractors, and vendors on bridge calls to prevent or resolve incidents/problems swiftly and provide support for daily operational tasks as needed.
Documentation & Compliance: Develop and maintain detailed documentation, procedures, testing protocols, and technical guides for server setups, configurations, and operations, incorporating security enhancements (e.g., NIST guidelines) and escalation processes.
Innovation & Trends: Stay up to date with industry trends, emerging technologies, and best practices, proposing and implementing innovative solutions to meet client demands and drive digital transformation.
OT/OC Requirement: Overtime or on-call availability is required as per assignment needs.
Knowledge, Skills and Abilities Required:
+ Technical Expertise:
Strong knowledge of cloud platforms (e.g: Azure), on-premises technologies (e.g. VMware) and OS.
Comprehensive understanding of technical operations, including observability, tooling, backup strategies, and security posture, ensuring robust monitoring and data protection.
Strong mindset for automation, with the ability to design automated workflows to enhance operational efficiency and reduce manual intervention.
Familiarity with IT service management frameworks and security best practices (e.g., NIST guidelines).
+ Experience:
5+ years of experience in infrastructure management, with a focus on cloud and on-premises environments.
3+ years in a leadership role overseeing technical teams and operational delivery.
+ Leadership & Communication:
Proven ability to lead and inspire teams, with excellent coaching and mentoring skills.
Strong verbal and written communication skills in English, capable of engaging with technical and non-technical stakeholders.
+ Problem-Solving & Innovation:
Ability to troubleshoot complex issues, implement scalable solutions, and drive process improvements with a forward-thinking approach.
+ Strategic Thinking:
Demonstrated ability to align infrastructure operations with organizational goals and optimize resource utilization.
About Accenture
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.Visit us at www.accenture.com
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Website: https://accenture.com/
Headquarter Location: Dublin, Dublin, Ireland
Employee Count: 10001+
Year Founded: 1989
IPO Status: Public
Last Funding Type: Grant
Industries: Business Information Systems ⋅ Construction ⋅ Consulting ⋅ Information Services ⋅ Information Technology ⋅ Infrastructure ⋅ Management Consulting ⋅ Outsourcing