We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

Handles inquiries from Doctors' Offices and medical centers via face-to-face, virtual, phone, and e-mail.

Primary Job Duties & Responsibilities
Establishes and maintains relationships with healthcare providers, physician practices, and other relevant stakeholders by acting as a trusted point of contact, fostering positive and productive relationships.
Ensures compliance with relevant laws, regulations, and organizational policies when interacting with healthcare providers.
Collaborates with internal teams to resolve issues promptly and effectively, ensuring high provider satisfaction.
Monitors and evaluates the performance of relationships with healthcare providers by collecting feedback, analyzing metrics, and identifying areas for improvement or additional support.
Conducts market research and analysis to identify potential opportunities for collaboration or business growth.
Manages and tracks referrals from healthcare providers to the organization to optimize the referral process and ensure timely follow-up on referrals.
Provides training and support to ensure providers are knowledgeable about new developments, policies, or procedures.
Coordinates meetings, conferences, or events to promote dialogue and information sharing to facilitate communication and collaboration between the organization and healthcare providers.
Prepares regular reports summarizing relationship management activities, market trends, and business development efforts.
 

Required Qualifications

• 5-7 years of experience in relevant field.
• Must possess a valid and current driver’s license.
• Must possess personal vehicle sufficiently reliable to meet program requirements.
• Must be fluent in both English and Spanish.

Preferred Qualifications

• Previous experience working in a complex disease state is optimal.
• Knowledge of Oncology, MS, Pulmonary Hypertension / IPF, and Autoimmune therapy lines.
• Familiar with medical documentation for insurance reimbursement.

Education

• High school diploma or equivalent.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$18.50 - $31.72

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 06/05/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.