Business Results:

• Designs product experiences that “work for the user, work the same and work with other CDK products."
• Designs a unified product experience by understanding the users, product, business drivers and strategy.
• Contributes to the research and design of a market differentiating product experiences that have a positive market outcome.

User, Product Team and Stakeholder Engagement:

• Manages relationships and expectations within the product team, clearly and proactively communicating at milestones and critical conversations.
• Presents data behind design decisions so that all stakeholders understand the "why" behind those decisions.
• Shares work early and often with the design team, design organization and product team, work is critiqued by product designer, product managers/owners and engineering.
• Demonstrated use of Agile processes and tools including Jira, Confluence, etc.
• Participates in all Product Team Events, Sprint Planning, Daily Standup, Retrospective, Refinement, PI Planning and any required workshops.
• Builds empathy for the user and their context across the cross-functional product team.

Innovation:

• Contributes to the cross-functional product team collaborations that creates forward thinking ideas, innovative user experiences and intellectual capital that has a positive market outcome.

Responsibility to Others:

• Participates in activities that give back to the community through design associations, community service projects or volunteering.
• Actively involved in recruiting early career designers.
• Proactively finds a mentor.

Leadership:

• Participates in cross-functional product team collaborations, design reviews, discovery workshops and presentations.
• Understands how design processes fit into the Software Development Lifecycle.
• Proactively seeks new responsibilities and shows maturity and diplomacy.
• Understands current and future tasks, manages own priorities with guidance.
• Evangelizes the value of design within a product team.
• Aligns to team and product leadership decisions.
• Scales design by contributing reusable product patterns to the design system.

Eminence:

• Participates in design organization and design community and presents to the external design organization.
• Produces an increasingly broad and deep Portfolio of Experience that demonstrates delivery at the next level and readiness to lead.
• Makes progress toward career development plan goals.

Skills and Craft:

• Demonstrated product design skills including software development lifecycle, user-centered design, design thinking, design principles, heuristics, design testing, user feedback and iterative design.
• Demonstrated UX skills such as identifying users, interviewing users,  sketching, iterating, wireframing, receiving feedback, and incorporating feedback.
• Stays abreast of changing UX design methodologies and tools, as well as corporate, organizational, and industry standards to ensure we deliver high quality products.
• Applies design principles to product design outcomes.
• Demonstrated application of the UI standards and design systems.
• Contributes ubiquitous UI patterns to the Radial Design System.
• Understands how design processes fit into the Software Development Lifecycle.
• Uses metaphor/analogy to build user empathy and understanding.
• Work demonstrates empathy and understanding for the impact that product designs have on the user and the intended emotional response.

Required Job Skills:

• Bachelor’s or Master’s degree preferred OR equivalent professional experience.
• 3+ years of professional experience.
• An online portfolio or samples of work demonstrating your user-centered design craft, user research methods, visualizations of complex experiences, storytelling, sketches, mock-ups, prototypes, etc.

Competencies:

• Ability to operate in ambiguous environments, determine an actionable plan and move forward.
• Enjoys great design debates and thrives on iterating based on feedback.
• Experienced working in a fast-paced software development environment.
• Leads by example with a positive attitude and collaborative inclusive working style.
• Developing as a T-shaped designer with evidence of near mastery of one design or research discipline and beginning to develop skills in complementary design discipline.
• Naturally curious with demonstrated excellence in critical thinking and tackling complex situations and problems.
• Demonstrated excellence in written/verbal communication skills
• Demonstrated experience using modern design tools.

Compensation: $85,000 - $115,000

CDK Global is committed to fair and equitable compensation practices. Compensation packages are based on several factors, including but not limited to skills, experience, certifications, and work location.  The total compensation package for this position may also include annual performance bonus, benefits and/or other applicable incentive compensation plans.We offer Medical, dental, and vision benefits in addition to:

• Paid Time Off (PTO)

• 401K Matching Program

• Tuition Reimbursement

At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities. We are open, curious and encourage different views, so that everyone can be their best selves and make an impact.

CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), results of genetic testing, service in the military, veteran status or any other category protected by law.

Applicants for employment in the US must be authorized to work in the US.  CDK may offer employer visa sponsorship to applicants.