Creating Peace of Mind by Pioneering Safety and Security

At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world.

Sr. Director, Inside Sales

Allegion is seeking a strategic, data-driven Senior Director to lead Inside Sales and Virtual Sales, including the ISONAS sales team. This leader will build and scale Allegion’s inside sales capability, drive collaboration with Field Sales, optimize the use of tools and resources, align internal processes, and develop robust KPIs to fuel growth. The role requires a proven leader with a track record of scaling inside sales organizations, improving win rates, increasing sales velocity, and delivering revenue with a strong customer-first approach.

Qualified candidates must be legally authorized to be employed in the United States. The company does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position.

What You Will Do:

• Define and execute the end-to-end Inside Sales strategy (Virtual Sales, Inside Sales, and ISONAS) aligned to Allegion’s growth goals.

• Create a scalable operating model that integrates with Field Sales, Marketing, Channel Partners, and Product teams.

• Establish a culture of high performance, accountability, coaching, and continuous improvement.

• Revenue Growth and Pipeline Management

• Own the inside sales forecast, revenue targets, and pipeline acceleration for all inside channels.

• Develop and drive go-to-market programs and pricing/discounting strategies.

• Improve win rates and time-to-value through better qualification, cadence, and objection handling.

• Collaboration with Field Sales

• Align Inside Sales with Field Sales to ensure seamless handoffs, joint coverage, and coordinated account strategies.

• Define criteria for when to engage Inside vs. Outside teams and create a unified territory and account management framework.

• Tools, Technology, and Process

• Own the selection, adoption, and optimization of inside sales tools (CRM, Five9, data, analytics, marketing automation, etc.).

• Standardize processes (lead routing, qualification, follow-up cadences, objection handling, quote/contract processes) to maximize efficiency and consistency.

• Oversee the creation and management of playbooks, training materials, and onboarding programs.

• People Leadership and Development

• Build, mentor, and manage a high-performing Inside Sales organization.

• Set clear performance expectations, develop individual and team development plans, and create succession plans.

• Champion diversity, equity, and inclusion in hiring and management practices.

• KPI Development and Analytics

• Define and track key performance indicators (KPIs) such as pipeline velocity, conversion rates, average deal size, win rate, quota attainment, churn/retention, and customer satisfaction.

• Deliver regular performance reporting and actionable insights to senior leadership; use data to inform strategy and investments.

• Customer Experience and Value Delivery

• Ensure consistent, high-quality customer experiences across all inside channels.

• Advocate for customer feedback loops, voice of the customer, and continuous improvement in sales processes.

• Compliance, Governance, and Risk

• Ensure compliance with company policies, pricing governance, and contract approvals.

• Manage data quality, privacy, and security within the inside sales organization.

What You Need to Succeed:

• Bachelor’s degree and MBA or advanced degree preferred.

• 10+ years in B2B sales leadership with a proven track record building and scaling inside sales/virtual sales teams

• Experience leading multi-channel sales organizations.

• Industry Knowledge: Relevant experience in building security, access control, or building technologies industries.

• Demonstrated success in leading distributed teams, change management, and cross-functional collaboration; strong coaching and leadership development capabilities.

• Analytics: Strong data-driven mindset with advanced ability to analyze and act on sales metrics; proficient in CRM (Dynamics), sales analytics, and revenue forecasting.

Why Work for Us?

Allegion is a Great Place to Grow your Career if: 

• You're seeking a rewarding opportunity that allows you to truly help others.  With thousands of employees and customers around the world, there’s plenty of room to make an impact. As our values state, “this is your business, run with it”.

• You’re looking for a company that will invest in your professional development.  As we grow, we want you to grow with us. 

• You want a culture that promotes work-life balance.  Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work! 

• You want to work for an award-winning company that invests in its people. Allegion is proud to be a recipient of the Gallup Exceptional Workplace Award for the second year in a row, recognizing our commitment to employee engagement, strengths-based development, and unlocking human potential.

What You’ll Get from Us:

• Health, dental and vision insurance coverage, helping you “be safe, be healthy”  

• Unlimited Paid Time Off

• A commitment to your future with a 401K plan, which currently offers a 6% company match and no vesting period 

• Health Savings Accounts – Tax-advantaged savings account used for healthcare expenses

• Flexible Spending Accounts – Tax-advantaged spending accounts for healthcare and/or dependent daycare expenses

• Disability Insurance –Short-Term and Long-Term coverage, paid for by Allegion, provides income replacement for illness or injury

• Life Insurance – Term life coverage with the option to purchase supplemental coverage

• Tuition Reimbursement  

• Voluntary Wellness Program – Simply complete wellness activities and earn up to $2,000 in rewards

• Employee Discounts through Perks at Work 

• Community involvement and opportunities to give back so you can “serve others, not yourself” 

• Opportunities to leverage your unique strengths through CliftonStrengths assessment & coaching 

Compensation: This range is provided by Allegion. Your actual pay will be based on your skills and experience.

• The expected Total Compensation Range: $221,000-$392,000. The actual compensation will be determined based on experience and other factors permitted by law.

• Bonus Eligible: Yes

• Equity Eligible: Yes

Apply Today!

Join our team of experts today and help us make tomorrow’s world a safer place!

Not sure if your experience perfectly aligns with the role? Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification and every single preferred qualification of a job posting. At Allegion, we are dedicated to building a diverse, inclusive, and authentic workplace. So, if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this role.

We Celebrate Who We Are! 

Allegion is committed to building and maintaining a diverse and inclusive workplace.  Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we’re required to, but because it’s the right thing to do.   We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team.

© Allegion plc, 2023 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, Ireland

REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370

Allegion is an equal opportunity and affirmative action employer

Privacy Policy