In this role, you will:

• Consult with diagnostic livestock laboratory managers, livestock producers, livestock veterinarians on medical protocols to promote growth and utilization of IDEXX products, services and medical testing.
• Represents IDEXX to the livestock industry, the veterinary community and academia which may include hosting seminars and continuing education sessions on company products to key influencers at clinics, universities, veterinary schools, and other venues.
• Partner with the LPD salesforce and other IDEXX teams as needed. Collaborate with internal teams providing medical product training to sales and marketing (results interpretation, sampling, etc.) and managing field trials.
• Proactively support the company’s products through assisting, creating and reviewing technical materials and presenting technical subjects to a variety of audiences. May assist and write technical documents and/or provide input and approval oversight on marketing and field selling materials.
• Provide support to IDEXX Training Department, creating written materials, presentations, and conducting training sessions as appropriate.
• Support and consult on disease programs, help identify customers’ medical needs, and stay up to date on future medical trends.
• Assure compliance with all lDEXX SOP’s and procedures relative to product complaints, adverse drug event reporting and client records.
• Handle customer (veterinary and end-user) questions providing technical advice and following through on product complaints.
• Provide in-depth knowledge of livestock production systems and health programs.

What you need to suceed:

• Doctor of Veterinary Medicine (DVM) required.
• Solid knowledge of current topics and relevant issues regarding the livestock industry (bovine, including Alertys, swine, and poultry).
• Strong business acumen, including specific knowledge of products and services sold.
• Seasoned business and medical professional.
• Excellent communication and interpersonal skills with the ability to effectively and appropriately influence others.
• Strong facilitator, able to resolve conflict through mutual understanding and respect.
• Excellent customer service and business relationship-building skills required.
• Professional maturity, adaptability and responsiveness to employee, customer and peer needs or concerns.
• Strong problem-solving and decision making skills with the willingness and ability to work collaboratively with others in a matrix environment.
• High integrity and honesty to keep commitments to Employees, Customers and the Company.
• Goal oriented, with drive, initiative and passion for business and team excellence.
• Ability to organize and prioritize.
• A service oriented attitude.
• Computer proficiency with Microsoft Office applications including Teams, Workday, and Salesforce.com.
• Requires basic and developing customer relationship skills.
• Requires introductory knowledge of IDEXX products, instrumentation and services.
• Solves problems as part of a team, and assumes responsibility as appropriate.
• Consults with senior peers to learn through experience.
• Works under general supervision.
• Typically 3-7 years relevant experience in clinical practice

Work environment:

• Office or remote/home office environment.
• Visits to customers and academia (diagnostic laboratories, vet clinics, farms).