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POSITION TITLE: HR Service Delivery Associate
WORK SETUP: Hybrid

Overall Purpose:
The Program and Project Management Specialist is responsible for overseeing recruitment requirements and managing key projects for the Order to Cash Center of Excellence team.

RESPONSIBILITIES:
• Collaborate with different projects and their stakeholders with their Order to Cash hiring requirements
• Closely work with the recruitment team and manage potential risks and issues, identifying and mitigating potential roadblocks to ensure completion of hiring demands
• Maintain the Career Hub power app and regularly update the recruitment progress to keep all stakeholders informed
• Assist with the deployment of project releases by coordinating with the hiring projects and evaluating their skills if aligned with any Order to Cash hiring demands
• Ensure that the incoming new joiners will undergo required pre-onboarding trainings as aligned with the Center of Excellence Capability development framework
• Plan, organize, and manage events for the Order to Cash cluster
• Consolidate data and prepare reports to provide clear insights for business decision-making
• Collaborate with the enabling team from Insights & Intelligence, Quality, Workforce Management, and Capability Development in creating initiatives for the cluster that is aligned with the Center of Excellence framework
• Schedule and manage governance meetings with the leadership and support teams, ensuring timely communication of the minutes of the meeting and follow-up of key actions
• Maintain and update trackers and SharePoint sites, ensuring that any project documents are organized and accessible

OTHERS:
Project Shift Schedule: Mid Shift
Project Rest Day: Weekends Off
Project/Team Location: Quezon City, Gateway Tower 2

SKILL AND QUALIFICATIONS:
• With at least 6 months experience in HR Service Delivery
• Knowledgeable in Excel and other MS office applications
• With background in Finance, Accounting, or other related course, experience in Order to Cash process preferred
• Strong teaming and collaboration skills
• Strong interpersonal and written communication skills, with the ability and confidence to operate at senior levels within the Client and Accenture organizations.
• Results-oriented, capable of managing crises as and when they arise
• Self-starter with good time management to meet strict deadlines
• Strong problem solver with an analytical approach and the ability to deal effectively in high pressure and dynamic situations

About Accenture

Accenture is a leading global professional services company that helps the world’s leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com 

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.