Senior Product Analyst - Omni Order Lifecycle (REMOTE)

Posted:
8/19/2024, 5:22:28 AM

Experience Level(s):
Senior

Field(s):
Product

Workplace Type:
Remote

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams.  We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!

OVERVIEW:

Welcome to Product Management at DICK’S Sporting Goods, where we specialize in delivering retail excellence along every aspect of the customer journey.

Our mission focuses on crafting intuitive, easy-to-use products that span across our business. We are looking for a new team member to join our technology team, partnering with product teams to bring product-market viability ideas that inspire, innovate and deliver elevated experiences for our customers and products.

Every season starts at DICK’S!  As the seasons of sport come and go, our products go through a lifecycle all their own. In Omni Technology, we obsess over creating tools and services that allow our teammates to deliver Sport to our Athletes, anywhere. Our Omni Fulfillment platform keeps the promises we make to Athletes when they shop online. Like an Athlete, our technology focuses on speed, flexibility, durability, and resilience so that we are always ready for the next ‘play’.

This role will be responsible for creating & managing an array of artifacts that intuitively describe our omni order lifecycle ecosystem, inclusive of the following:  Functional & non-functional requirements, end-to-end process flows, data mapping, acceptance testing, and issue triage & resolution.  A great candidate is expected to understand the fundamentals of eCommerce Fulfillment, specifically the integrations & data required to orchestrate orders across a multi-node, multi-channel ecosystem.

As a Senior Product Analyst, you will partner with product managers, product designers and software engineers to deliver products and services that align to strategic priorities as well as achieve product-market fit. You will be an active participant in the organization and deliver high-quality products through the following:

Analytical Services
As a Senior Product Analyst, you will lead strategic analytic services in partnership with technology and business teammates. You may work across multiple technology portfolios, business domains and functions to develop an in-depth understanding of the business, processes, services and operations.

Data Steward
Where appropriate, you will act as a technical data steward for priority data domains where you will support efforts in documenting data definitions and key business metric calculations. This role is a critical enabler to ensuring the data moving through the system is governed and accurate within data domains.

Technical Requirements
The Senior Product Analyst role partners closely with product managers to understand the strategic vision and roadmap of a product. You will work with several product managers across several product teams to identify and document technical specifications for product development. You will work with software engineering, data engineering and architecture to determine how to develop the solution to meet the product and customer expectations. As part of the team, you are accountable to partner with software engineering and product management on the testing and acceptance of technical requirements before shipping to production.

Operations Support
You will implement maintenance and efficiency procedures, monitor product health and stability, gather system statistics and troubleshoot reported errors. Working back with the product team to ensure prioritization and resolution as quickly as possible.

Job Duties & Responsibilities

Leadership – How you expand your influence through strategy, decision making, coaching, and management

Be a Steward of Data

  • Leads enterprise data governance programs within a given domain

  • Establishes strong partnership with business stewards and lead data stewardship committee efforts

  • Monitors and plans for appropriate compliance requirements

  • Acts as a data steward and implements data governance requirements

Strategy – How you understand and plan within a product team that solves customer problems and drives market impact

Embrace Curiosity and Continuous Learning

  • Collects and organizes data to solve problems or answer questions

  • Asks insightful questions to drive actionable insights

  • Partners with the product management organization to share insights that inform product roadmaps

  • Works closely with Product Management and Product Design to define opportunities for improvement within product portfolio

  • Solves problems with a fresh perspective rooted in data

  • Pushes experimentation to find creative ways to solve problems

Effectively Communicate Data

  • Transforms meaningful data into digestible and actionable insights

  • Provides critical analysis without bias or expectations to inform product strategy

  • Uses data analysis to effectively communicate the “why”

  • Creates methodical and systemic guides for appropriate use and transformation of data

  • Uses graphs, infographics and other methods to visualize data and support KPI measurement

  • Marries data and insights to inform a strategy that benefits both the business and the customer

  • Visualizes data in ways that help partners understand and interpret the data through storytelling

Execution – How you support and provide oversight to the design and delivery of solutions to our customers

Execute & Deliver

  • Performs ad hoc analytics to resolve and inform accurate requirements gathering

  • Documents data definitions and key business metric calculations

  • Documents technical requirements in user story format for data engineering, machine learning engineering and software engineering teams to execute against

  • Performs quality assurance testing on technical specifications to confirm feature acceptance

  • Mines and merges data to develop insights on key business and technology challenges

QUALIFICATIONS:

  • Experience working with product management, product design and software engineering in a modern development environment

  • Foundational understanding of Scrum and Agile methodologies

  • Understanding of software development lifecycle

  • Technical and analytical expertise

  • Knowledge of business intelligence tooling and code base analytical tools

  • Advanced understanding of metrics and monitoring methodologies

  • Comfortable working, combining and analyzing data from different source and maturity levels

  • Experience as a data steward and executing on data governance requirements

  • Experience in building data requirements, data models and source to target mappings

  • Use of graphs, infographics and other methods to visualize data and support KPI measurement

  • Ability to navigate and collaborate across technology and business partners

  • Strong written and verbal communication skills

  • Excellent organizational skills

  • Strong deductive reasoning skills

  • Curious attitude and desire to learn

This is a fully remote position.

This role is not eligible for immigration sponsorship.

#LI-KF1

Targeted Pay Range: $95,200 - $158,800. This is part of a competitive total rewards package that could include other components such as: incentive, equity and benefits. Individual pay is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all teammate pay regularly to ensure competitive and equitable pay.DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.