Manager, Business Operations

Posted:
10/6/2024, 8:48:30 PM

Location(s):
Indiana, United States ⋅ Hyderabad, Telangana, India ⋅ Telangana, India

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
Business & Strategy

Workplace Type:
Hybrid

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

The Manager within Business Operations, based in Hyderabad, India, will play a critical role in driving the success and delivery of the GBDS vision and operating model. Working directly with the GBDS Senior Manager Business Operations team member based in Hyderabad, and will report to the Senior Director of Business Operations, the successful candidate will collaborate with Business Operations and key stakeholders by various reporting and data needs used to developing strategic solutions, driving initiatives, and supporting GBDS Portfolio and Operation needs.

Key Responsibilities
 

Support the team that will develop executive-level summaries and materials for reporting, providing key read-outs to the Business Operations team and potentially GBDS leadership.  Responsible for delivering resource reporting and data analysis snapshots of financials, resources, and time tracking; maintaining and evolving our portfolio reporting book of work needs; and portfolio tracking of deliverables. An understanding of contracting, resourcing allocations, and invoicing process is preferred. Manage financial report outputs, including consolidating information from several sources to a single source. Responsible for running and confirming quality of snapshots and reports of Good Clinical Practices (GCP) compliance data. Manage GBDS SharePoint permissions and administrative tasks.  These tasks include daily management of access requests, creation of GBDS project sites per new requests, managing event-based requests, overseeing staffing list updates, and general administrative responsibilities. Process GBDS contracts and invoices end to end using SAP, Ariba, and Icertis.  Connect with requestors and approvers and be the liaison between GBDS and procurement.  Proactively identify opportunities within the process to drive efficiency and to mitigate and escalate risks. Manage status reports tracking in support of initiative governance, connecting with initiative leads and creating report summaries.  Proactively highlight risks and identify opportunities to mitigate. Highlight and escalate risks and ensuring transparency of key milestones.  Escalate risks and issues internally to the GBDS Operations team, ensuring timely and appropriate actions are taken to mitigate potential impacts. Build a transparent and close relationship with the GBDS US Business Operations team to ensure smooth execution of reports aligned to priorities and team activities and processes. Maintain high quality and timely deliverables, propose efficient processes and potentially new tools that will drive our future state reporting. Proactively manage issues, but also find opportunities to develop new reports or views that will efficiently enable timely and proactive resolutions to user issues, escalating to the GBDS US Business Operations team as needed.

Qualifications & Experience

  • Bachelor's degree in a relevant field
  • 3-5 years of experience in the pharmaceutical or related industry or 1+ years of equivalent consulting program management
  • Strong proficiency in standard business software applications required, including Microsoft Office Suite (PowerPoint, Excel, Word, SharePoint), including the ability to leverage advanced functions, formulas, and macro creation in Excel to tell a data story and build/edit presentation slide decks.  Advanced Microsoft certification preferred.
  • Team Player: Experience in building relationships and collaborating across diverse business backgrounds and cultures.
  • Effective Communicator: Demonstrates excellent communication and interpersonal skills with a broad range of internal and external stakeholders to engage and influence.
  • Quick Learner: Prior success working independently in fast-paced, adaptable, and flexible situations, while driving strategic initiatives, delivering results, and resolving issues.  Demonstrates speed and innovation to complete tasks; can simplify complex processes; can leverage resources to drive tasks/projects forward.
  • Critical Thinker: Effective critical thinking, problem-solving, and decision-making skills, while continuously seeking opportunities for process improvement, challenging the status quo, and thinking outside the box.
  • Action-Oriented: Pursues tasks with a sense of urgency.  Takes ownership of responsibilities and completes them on time, with the highest quality.
  • Experience with queries, reporting, and/or dashboard features of document or data repositories, e.g., Veeva, a plus.
  • Experience with SAP/Ariba for invoicing and contracts preferred
  • Familiarity with the principles of GCP or similar guidance documents and ability to proactively ensure compliance a plus.
  • Position is based in BMS’ Hyderabad Location with minimal travel expected.
  • Strongly proficient in written and verbal English communication to influence, inform, and guide.

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to [email protected]. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

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