Director Implementation, ERP

 

What you will be doing:

The Director of ERP Consulting and Implementation leads strategic ERP deployments across healthcare organizations, ensuring alignment with member goals and operational excellence. This role oversees the execution of complex, integrated product installations and advises executives on best practices for leveraging ERP solutions to drive performance improvement and cost optimization.  The Director collaborates with cross-functional teams including Materials Management, ITS, Product Management, Sales, Field Team, Advisory, Business Analytics, and Technical Support to deliver high-impact results. Responsibilities will include business and technical implementation services; analyzing and improving process and people performance; managing project outcomes, deliverables, schedules, and financials; and collaborating with leadership on continuous improvement.  This position is pivotal in transitioning clients from implementation to maintenance, ensuring long-term success and satisfaction.  This role is expected to help grow the ERP business, collaborate with, and/or lead other Premier associates, and to manage relationships with senior customer leaders and staff.

Key Responsibilities

Responsibility # 1 - ERP Strategy & Execution – 40%

• Capable of Leading end-to-end ERP implementation projects for hospitals, health systems, and other healthcare entities.

• Define and execute strategic plans aligned with member objectives using Premier ERP and associated solutions.

• Support PMO in managing escalations internally and with customers.

• Ensure seamless transition to support and maintenance teams post-implementation.

Responsibility #2 – Stakeholder Engagement & Advisory – 30%

• Serve as a trusted advisor to member executives and staff, guiding ERP adoption and optimization.

• Facilitate collaboration across internal and external stakeholders to ensure project alignment and value delivery.

• Maintain awareness of broader business needs and integrate ERP solutions accordingly

Responsibility #3 Team Leadership & Coordination – 20%

• Partner with the Integrated Implementation team to coordinate project planning and execution.

• Mentor and guide cross-functional teams to ensure consistent delivery and technical excellence.

• Act as the primary SME for assigned ERP products and maintain general knowledge of complementary solutions.

• Support sales activities in new and existing customers

• Serve as lead subject matter experts

Responsibility #4 – Continuous Improvement & Innovation – 10%

• Monitor performance metrics and identify opportunities for process and product enhancements.

• Stay current with industry trends and emerging technologies to inform ERP strategy.

• Identify and deliver improvements in consulting methodology, deliverables, and tools

• Provide training and coaching to other Premier staff

• Drive product innovation

​Required Qualifications

Work Experience:

Years of Applicable Experience - 7 or more years

Education:

Bachelors (Required)

 

Preferred Qualifications

Skills:

• Implementing and/or managing ERP solutions in a healthcare environment

• Functional experience in accounting, supply chain or equivalent subject matter

• Experience with project management; leading projects on time, on budget, and in scope

• Strategic thinking and ability to translate business needs into technical solutions.

• Strong communication and stakeholder management skills.

• Technical competency in ERP systems and integration methodologies

Experience:

• Monitor performance metrics and identify opportunities for process and product enhancements.

• Stay current with industry trends and emerging technologies to inform ERP strategy.

• Identify and deliver improvements in consulting methodology, deliverables, and tools

• Provide training and coaching to other Premier staff

• Drive product innovation

 

Additional Job Requirements:

• Remain in a stationary position for prolonged periods of time 

• Be adaptive and change priorities quickly; meet deadlines 

• Attention to detail 

• Operate computer programs and software 

• Ability to communicate effectively with audiences in person and in electronic formats.   

• Day-to-day contact with others (co-workers and/or the public) 

• Making independent decisions 

• Ability to work in a collaborative business environment in close quarters with peers and varying interruptions 

 

Working Conditions: Remote

 

Travel Requirements: Travel 41-60% within the US

 

Physical Demands: Sedentary: Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves remaining stationary most of the time. Jobs are sedentary if movement is required only occasionally, and all other sedentary criteria are met.

 

Premier’s compensation philosophy is to ensure that compensation is reasonable, equitable, and competitive in order to attract and retain talented and highly skilled employees. Premier’s internal salary range for this role is $113,000 - $188,000. Final salary is dependent upon several market factors including, but not limited to, departmental budgets, internal equity, education, unique skills/experience, and geographic location. Premier utilizes a wide-range salary structure to allow base salary flexibility within our ranges.

Employees also receive access to the following benefits:

·       Health, dental, vision, life and disability insurance

·       401k retirement program

·       Paid time off

·       Participation in Premier’s employee incentive plans

·       Tuition reimbursement and professional development opportunities

Premier at a glance:

• Ranked #1 on Charlotte’s Healthiest Employers list for 2019, 2020, 2022, and 2023 and 21st Healthiest Employer in America (2023)

• ​Named one of the World’s Most Ethical Companies® by Ethisphere® Institute for the 16th year in a row

• Modern Healthcare Best in Business Awards: Consultant - Healthcare Management (2024)

• The only company to be recognized by KLAS twice for Overall Healthcare Management Consulting

For a listing of all of our awards, please visit the Awards and Recognition section on our company website.

Employees receive:

• Perks and discounts

• Access to on-site and online exercise classes

Premier is looking for smart, agile individuals like you to help us transform the healthcare industry. Here you will find critical thinkers who have the freedom to make an impact. Colleagues who share your thirst to learn more and do things better. Teammates committed to improving the health of a nation. See why incredible challenges require incredible people.
 

Premier is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to unlawful discrimination because of their age, race, color, religion, national origin, ancestry, citizenship status, sex, sexual orientation, gender identity, gender expression, marital status, familial status, pregnancy status, genetic information, status as a victim of domestic violence, covered military or protected veteran status (e.g., status as a Vietnam Era veteran, disabled veteran, special disabled veteran, Armed Forces Serviced Medal veteran, recently separated veteran, or other protected veteran) disability, or any other applicable federal, state or local protected class, trait or status or that of persons with whom an applicant associates. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. In addition, as a federal contractor, Premier complies with government regulations, including affirmative action responsibilities, where they apply.  EEO / AA / Disabled / Protected Veteran Employer.

Premier also provides reasonable accommodations to qualified individuals with a disability or those who have a sincerely held religious belief. If you need assistance in the application process, please reply to [email protected] or contact Premier Recruiting at 704.816.5200.

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