Jr. Business Analyst (Nightshift/Hybrid)

Posted:
10/16/2024, 5:47:52 AM

Location(s):
Metro Manila, Philippines ⋅ Pasig, Metro Manila, Philippines

Experience Level(s):
Junior

Field(s):
Business & Strategy ⋅ Sales & Account Management

Workplace Type:
On-site

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.

Job Summary

Responsible for gathering and defining business requirements for enhancements to existing business systems and processes as well as new ones. Works cross functionally to collect requirements and makes actionable recommendations at all levels. Provides Tier 1 support to internal and external users. Works with moderate guidance in own area of expertise.

Job Description

Core Responsibilities 

  • Gather and document business requirements from sales stakeholders, translating them into actionable insights to drive process improvements and enhance sales effectiveness.  

  • Provide Tier 1 Support to internal and external users.  

  • Ensure data accuracy and timeliness of reporting to end users.  

  • Provide support for testing activities within sales operations, including test case preparation, execution, and defect tracking, to ensure the quality of sales-related deliverables.  

  • Support development of comprehensive end-user content, including user guides, manuals, and training materials, to ensure clarity, accuracy, and relevance in the context of Sales.  

  • Collaborate with cross-functional teams, including sales, marketing, and finance, to identify opportunities for process optimization and revenue enhancement.  

  • Assist in developing and implementing sales enablement initiatives, including sales training programs, tools, and resources.  

  • Stay updated on industry best practices, trends, and technologies related to sales operations and business analysis.  

  • Adhere to company policies, procedures, and quality standards in all aspects of work. 

  • Consistent exercise of independent judgment and discretion in matters of significance.  

  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.  

  • Other duties and responsibilities as assigned.  

WORK SET-UP/SCHEDULE:

  • Must be willing to work on nightshift

  • Amenable with Hybrid work set-up (3x onsite, 2x WFH)

  • Okay to be assigned at Ortigas, Pasig City (GLAS Tower)

  • Flexible with schedule/can extend working hours if needed

Skills

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.


Please visit the benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relative Work Experience

2-5 Years

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.