The Info Sec Tech Lead Analyst is a senior level professional position responsible for driving efforts to prevent, monitor and respond to information/data breaches and cyber-attacks. The overall objective of this role is to ensure the execution of Information Security directives and activities in alignment with Citi's data security policy.

Responsibilities:

• Identify opportunities to automate and standardize information security controls and for the supported groups
• Resolve any vulnerabilities or issues detected in an application or infrastructure
• Analyze source code to mitigate identified weaknesses and vulnerabilities within the system
• Review and validate automated testing results and prioritize actions that resolve issues based on overall risk
• Scan and analyze applications with automated tools, and perform manual testing if necessary
• Reduce risk by analyzing the root cause of issues, their impact, and required corrective actions
• Direct the development and delivery of secure solutions by coordinating with business and technical contacts
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years of relevant experience
• Advanced proficiency with Microsoft Office tools and software
• Consistently demonstrates clear and concise written and verbal communication
• Proven influencing and relationship management skills
• Proven analytical skills

Education:

• Bachelor’s degree/University degree or equivalent experience
• Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Cyber Security is seeking a highly motivated candidate for the position of Production Support Technology Analyst for providing Operations support for the Authentication Platforms Infrastructure. He/she will be expected to oversee the operations-related work and projects, Security assessment, COB testing, maintenance of documentation and inventories, integration of Infrastructure and tools under global operational model, manage production problems, root cause analysis/resolution for system issues, defects, and minor enhancements, perform on-call support as required, perform risk control self-assessment tests and exercises, supporting project transition, operations, and technology. This candidate should be a technical leader with excellent communication skills and in-depth background in UNIX & Wintel technologies.
Candidate is expected to have a firm grasp of system administration, system related issues and solutions, and system monitoring. The candidate may act as a member of quick-response project task-support team and will often work under demanding deadlines, operating as a team member as well as independently to resolve complex problems.

Key Responsibilities and Attributes

• Provide Technical Application Support for the Security Infrastructure and Applications.
• Production and UAT Environment Troubleshooting expertise.
• Capacity, performance and Stability reporting and Management.
• Maintenance of scripts and other tools for system monitoring and process automation.
• Provide Technical Mentoring.
• Lead Operations-related projects and Security assessment for the infrastructure associated with the applications in scope.
• Leadership Skills to Document and do knowledge transfer to other team members.
• Be responsible to assess the risk and associated impact of all operational issues and change events and react quickly to escalate to technology management in a timely manner when required.
• Work closely with the infrastructure team to ensure the operational requirements are met during application integrations
• Continuously keep the Knowledge Share repository up to date.
• Strong interpersonal and communication skills.
• Strong analytical skills and attention to detail.
• Ability to work across all levels of the organization.
• Proven ability to work with demanding global partners within aggressive timelines; solid problem solving, analytical and technical abilities.

Strong candidates will possess the following qualifications:

• Bachelor’s degree in information technology or any other equivalent
• Knowledge and 3-5 years of experience in Operations support or System Administration

• Knowledge and experience with the following Operating Systems is a must: Red Hat, Linux, Windows System, or other Unix-based Operating Systems
• Hands on experience with Unix scripting, SQL, or any other equivalent
• Knowledge of Security tools and hands-on experience with some of the following technologies is an added advantage:

• Multi-Factor Authentication and Authorization Technologies: Safeword Premier Access, Cisco ISE, CITI2EE End to End Encryption, Cloud IAM, SiteMinder, PBAC
• Identity Management Technologies: SailPoint
• Privileged Access and Vault Management Technologies:  CyberArk, WAIS
• Monitoring or Automation Tools: Tivoli, AppDynamics, Autosys, ServiceNow

• Knowledge of the following components would be a good addition:

• Web Servers (Apache, IIS, Sun One Web servers)
• Application Servers (WebLogic, WebSphere)
• Databases (Oracle, SQL server, Sybase)
• Programming languages (Java, Perl, C/C++)
• Understanding of security, network architectures and protocols.
• Familiarity of Compliance and risk management frameworks and methodologies (ISO27002, SDLC)
• Certifications (CISSP, ITIL, CCNA/CCNP, CEH, RedHat, MCSE, Cloud)
• Working knowledge in Key and certificate encryption, life cycle and end-to-end communication.

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Job Family Group:

Technology

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Job Family:

Information Security

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Time Type:

Full time

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Primary Location:

Irving Texas United States

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Primary Location Full Time Salary Range:

$125,760.00 - $188,640.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

Aug 29, 2025

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

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