Application Tech Support Practitioner

Posted:
9/5/2024, 5:00:00 PM

Location(s):
Karnataka, India

Experience Level(s):
Mid Level

Field(s):
DevOps & Infrastructure ⋅ Software Engineering

Project Role : Application Tech Support Practitioner
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : Site Reliability Engineering
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : Graduate

Summary: As a Site Reliability Engineer, you will be responsible for ensuring the reliability, scalability, and performance of our systems. Your typical day will involve monitoring and troubleshooting production issues, automating processes, and collaborating with cross-functional teams to deliver high-quality solutions. Roles & Responsibilities: - Design and implement highly available and scalable systems, ensuring the reliability and performance of our applications. - Monitor and troubleshoot production issues, identifying root causes and implementing effective solutions. - Automate manual processes, leveraging scripting languages like Python or Bash to improve efficiency and reduce errors. - Collaborate with cross-functional teams, including developers, QA engineers, and product managers, to deliver high-quality solutions that meet business requirements. Professional & Technical Skills: - Must To Have Skills: Strong experience in Site Reliability Engineering. - Good To Have Skills: Experience with scripting languages like Python or Bash. - Experience with monitoring and logging tools like Nagios, Prometheus, or ELK stack. - Experience with containerization technologies like Docker and Kubernetes. - Strong understanding of Linux operating systems and networking concepts. Additional Information: - The candidate should have a minimum of 3 years of experience in Site Reliability Engineering. - The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering reliable and scalable systems. - This position is based at our Bengaluru office.

Graduate

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

Equal Employment Opportunity Statement


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Accenture

Website: https://accenture.com/

Headquarter Location: Dublin, Dublin, Ireland

Employee Count: 10001+

Year Founded: 1989

IPO Status: Public

Last Funding Type: Grant

Industries: Business Information Systems ⋅ Construction ⋅ Consulting ⋅ Information Services ⋅ Information Technology ⋅ Infrastructure ⋅ Management Consulting ⋅ Outsourcing