Job Description 

Responsibilities 

The Managing Director of Impact oversees the service model delivery, learning, and development of City Year AmeriCorps members, school district engagement, AmeriCorps compliance, and department administration. 

Oversee the Implementation of WSWC Service Model 

• Design and oversee the execution of the department’s impact strategy. 

• Ensure the department meets all impact operating goals. 

• Align overall strategy and goals with capacity, community partner priorities and organizational priorities. 

• Work with Impact staff to create lead measures and benchmarks for annual goals. 

• Incorporate education reform best practices and evidence based model improvements into WSWC service model. 

• Effectively manage, coach, and develop at least seven Impact department staff members, who collectively manage over 50 AmeriCorps members. 

• Analyze evaluation data reports regularly with staff to further inform the implementation of WSWC and enhance the service model delivery. 

Oversee Implementation of AmeriCorps Member Learning and Development 

• Deliver a transformative, year-long learning and development program for AmeriCorps members. 

• Ensure the learning and development plan includes technical academic interventionist knowledge as well as civic engagement and leadership opportunities. 

• Work with the Learning and Development team to establish an evaluations roadmap to adequately capture and analyze the impact of our work in schools and with AmeriCorps members. 

• Lead efforts to identify opportunities to better utilize data to advance the organization. 

School District Engagement 

• Serve as the site point of contact with the school district administrative office (except for CEO and school board). 

• Work with Executive Director to negotiate all district and school financial contracts. 

• Develop and implement strategies around public education investment, AmeriCorps member deployment, deeper access to student level data, and integrating City Year into district professional development efforts. 

• Engage the school district (and other public education sector partners) in achieving the Long Term Impact plan. 

• Meet regularly with various academic district officials, including the Chief Academic Officer, Deputy Chief of Curriculum Design and Instruction and other network leaders. 

• Ensure memorandums of understanding and any other service agreements align with the service model at the schoolhouse level. 

AmeriCorps Engagement and Compliance 

• Serve as the site point of contact with ServeOhio. 

• Build a deeper partnership within the Corporation for National and Community Service and ServeOhio. 

• Maintain site’s adherence to AmeriCorps standards and national programmatic guidelines. 

• Compose reports as needed for AmeriCorps partners. 

• Oversee our site’s AmeriCorps grant, complete quarterly reports for ServeOhio and attend mandatory conferences and trainings as needed. 

Organizational Initiatives & Site Support 

• Serve as a critical member of the senior leadership team. 

• Advise the Executive Director on staffing, impact and data and scale plans. 

• Establish policies and procedures within the Impact Department that are consistent with the organization’s mission and culture. 

• Work with key City Year Headquarters staff, Midwest Region Impact leadership and Managing Directors of Impact at other City Year sites. 

• Integrate the Impact Department’s work stream, calendar, and priorities with the overall site goals and priorities to strategically leverage and plan with forethought. 

• Meet as needed with Impact Directors, Impact Managers and AmeriCorps members regarding team management, accountability and standards issues. 

• Manage disciplinary action regarding AmeriCorps members. 

Qualifications 

• Bachelor’s degree required; Advanced degree preferred (Masters in Education, Masters in Public Policy, Non-Profit Management or MBA). 

• Commitment to and experience with community service, national service and/or the development of young leaders. 

• Communication: understands audience to deliver convincing and well organized presentations; facilitates effectively to move initiatives forward; uses brand to convey mission and goals; coaches others. 

• Team Leadership: successfully leads diverse teams of individuals to achieve results; sets vision and appropriately delegates tasks; holds people accountable. 

• Talent Development: builds an inclusive succession plan for key positions; maintains intellectual capital; shares leadership opportunities; supports talent development and staffing organization-wide. 

• Decision Making Judgment: understands and manages organizational decision-making, including integration across network/departments; effectively communicates, manages, owns, and champions decisions being implemented. 

• Strategic Thinking and Planning: develops and translates strategies into objectives, action plans and measurements, that build the capacity of the site/department. 

• External Relations: takes initiative in establishing new partnerships and external opportunities; ability to secure commitments to organization.