Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

About the Team

The Business Technology Go-To-Market team works in close partnership with our business partners to help fuel growth and revenue goals for Workday, along with driving outstanding Customer, Partner and Employee experiences. The team is responsible for developing and supporting innovative architecture-led solutions for our Marketing, Sales, Services, Customer Support & Legal business functions across our technology stack including Adobe Experience Manager (Cloud), Salesforce, SnapLogic, Conga/Apttus, AWS, Coveo Search Platform, OKTA and others.

Are you ready to take your knowledge and experience in technology, continuous delivery, and problem solving to improve Quote-to-Order/CPQ/CLM? We have an outstanding opportunity within the GTM team for a person with vision, passion for excellence, and a track record of success. We’ll rely on you to listen to our workmates to provide outstanding user experience.

This position will be based in Pune, India.

About the Role

The Senior Manager, GTM Close development team will be based out of Workday’s Pune location and will be responsible for Development team delivery. This hands-on technical leadership role demands excellent knowledge to lead a team of software developers, technical project manager/scrum master, and other growing team roles. In this role you will be responsible for managing a team that is focused on delivering world-class applications built on Salesforce platform and its eco-system. The position requires direct hands-on experience leading full lifecycle application development, strong technical acumen, performance optimization, critical incident resolution, and environment & release management functions. It is also critical candidate has adept staff and vendor management skills (MSP Management background a plus), a deep commitment to end-user satisfaction, disciplined follow-up, outstanding communication skills with all levels of management, and strong understanding of  ITIL.

The role also involves building relationships with key Delivery Leads and all IT staff to ensure that IT-delivered services and end-user productivity goals are understood and exceeded.

People Leadership:

• Develop staff capability and fostering a collaborative culture of continuous improvement

• Build effective teams with a culture of curiosity, collaboration, customer empathy and focus on results

• Coach, mentor and grow your team towards career goals and towards increasingly high standards of engineering and operational excellence

• Responsible for hiring & mentoring diverse talent with inspirational and motivational leadership

• Create a high performance team that functions well across geographies

• Work with geographically distributed teams and third party to effectively deliver solution

 

About You

Primary responsibilities include but are not limited to:

• Leading the design and development of solutions on the Apttus CPQ and Salesforce.com platform
• Build out the Apttus CPQ platform and Salesforce platform to ensure productivity and enhance end user experience
• Identify complex problems and create/suggest solutions to resolve them
• Leading the integration of the platform with 3rd party applications and other tools
• Lead the evaluation of vendors for establishing a Managed Services model
• Ensures infrastructure architecture standards maximize efficiency and support platform compatibility.
• Coordinates delivery of services to user groups and ensures IT service is uninterrupted.
• Selects, develops, and evaluates personnel to ensure the efficient operation of the function. 
• Manage a team of Full-Stack Software Developers, you will ensure they are empowered to deliver solutions that meet user and business requirements

• Adopt modern software development best practices and technology to drive towards an integrated quote-to-order experience

Experience/Skills:

• Bachelor’s degree in Computer Science or equivalent with 12+ years of directly related experience
• Full software development lifecycle implementation experience
• Hands on experience and understanding with Salesforce development - Apttus CPQ, CLM, and Salesforce, Visualforce, Apex, Java, AJAX, .Net, HTML, XML, SQL, CSS, and REST-based web services
• Technically inclined with Service Cloud, Sales Cloud, and Community Cloud experience
• Knowledge of Front End skills with jQuery / Bootstrap / AngularJS
• Experience implementing Salesforce AppExchange products
• Experience on an Agile Scrum project delivered under Continuous Delivery / DevOps
• Ability to present ideas in user-friendly language to non-technical staff and end users.
• Critical thinker with solid deductive reasoning skills
• Demonstrated ability to effectively connect with senior leaders to solve sophisticated business problem
• Ability to work in a fast paced environment meeting the needs of a global business
• Following certifications are a plus: Salesforce Platform App Builder, Salesforce Platform Developer Certification, CPQ, CLM

Our Approach to Flexible Work
 

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!