Intake Specialist

Posted:
2/18/2026, 4:24:46 AM

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Medical, Clinical & Veterinary

Workplace Type:
Remote

About Lyra

Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.

About the Role

The Intake Specialist supports children, teens, families, and young adults presenting with behavioral health concerns. The specialist is the first point of contact for new members, conducting comprehensive clinical case management evaluations; gathering information, screening for risk, and triaging members into appropriate services—all while creating a warm and inviting environment. Along with intakes, the specialist provides accurate and timely documentation in the EHR, consults with clinicians to facilitate referrals, and assigns care team members assignments, with other duties as assigned. 

This opportunity is a great fit if you are able to balance empathy with critical thinking in a fast-paced and dynamic environment. For candidates who enjoy collaboration, communication, and have an enduring commitment to cultural competence, we encourage you to apply.
We believe that our diverse perspectives are our biggest strengths, and that embracing them will create real change in healthcare. As an equal opportunity employer, we are committed to building an inclusive environment where you can be you.

"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.

By applying for this contract position, your data will be processed as per Lyra Clinical Associates, P.C. Workforce Privacy Notice. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form.  This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. For more information about how we use and retain your information, please see our Workforce Privacy Notice.

Lyra Health

Website: https://www.lyrahealth.com/

Headquarter Location: Burlingame, California, United States

Employee Count: 501-1000

Year Founded: 2015

IPO Status: Private

Last Funding Type: Series F

Industries: Employee Benefits ⋅ Health Care ⋅ Information Services ⋅ Information Technology ⋅ Mental Health