Partner Account Manager – Deutsche Telekom

Location: Remote Germany

Say hello to opportunities.

It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers.

RingSense AI is our proprietary AI solution. It’s designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions.

We are looking for an energetic and motivated Partner Account Manager to thrive in a fast-paced, cutting-edge, technology-driven environment. You will be responsible for building the GTM strategy and generating pipeline and sales for some of RingCentral’s most strategic partnerships.

You will become the resident expert on RingCentral’s services and will assist our Service Provider partner with selling Unified Communications as a Service, alongside a state-of-the-art Contact Centre as a Service solution. Additionally, you will develop a strong understanding of key differentiators, internal/external systems, sales methodologies, and processes. You will also be an innovator that will help our Global Service Provider teams to discover new ways to improve our service and drive new initiatives to increase partner qualified sales and productivity.

The most critical qualifications for the Partner Account Manager are that you have the following core attributes:

• Germany based, with bilingual-level German language capability
• Well versed in Global Partner Management strategy
• High energy and motivation
• Willingness to travel
• An aptitude to learn technology
• Process driven and team centric
• Strong will to succeed, no matter what
• Must have experience of working with Deutsche Telekom

Responsibilities:

• Learn the RingCentral service capability for the Service Provider to a high technical and sales degree (i.e. To the degree you will be able to train others within the Service Provider and also independently support overlay sales opportunities throughout the sales cycle)
• Develop and expand seller relationships within the Service Provider for their enablement capability to effectively sell RingCentral services
• Create strategy for driving sellers within the Service Provider (and its indirect partners) to create qualified pipeline opportunities – and manage the forecast with the service provider
• Build a team of channel & sales representatives in line with Service Provider growth rates
• Train the Service Provider on product, process and solution in accordance with Service provider and RingCentral best practices
• Create programs and initiatives to drive better awareness of all RingCentral solutions within your territory
• Provide day-to-day support for Service Provider to help them sell, implement, and support RingCentral’s services.
• Assist Service Provider with quotes, proposals, and Statements of Work for RingCentral services.
• Learn key competitor strategies and solutions, along with market knowledge and industry data to show thought leadership to the Service Provider
• Work with internal cross-functional teams to assist with customer implementation and support 
• Understand Service providers business, processes, and governance, ensuring compliance with all required supplier policies
• Coordinate training, marketing, and overall enablement programs with Service Provider.
• Participation in industry events such as trade shows and seminars where required.
• Exceed revenue objectives
• Ability to travel up to 65%

Qualifications & Skills:

• At least 7+ years of technology solution-based selling (SaaS, UCaaS, Cloud applications, VoIP)
• Demonstrated sales record of consistently meeting and exceeding quota
• Proven experience and references for selling UCaaS solutions into multi-country large enterprise through either a direct or a sell-through model
• Skilled in conducting presentations, online web demos, and the ability to learn technology
• Ability to partner and work in a co-selling environment with a Channel ecosystem
• Strong interpersonal skills, ability to convey and relate ideas to others
• Entrepreneurial flair - ability to learn and adapt quickly
• Vibrant and energetic attitude, willingness to perform and get things done
• BS degree, continued training and education preferred
• Proficient user of Salesforce
• Located in Germany

What we offer: 

• Health Care Insurance
• Company Pension Plan (Allianz)
• Corporate mobile phone (subject to eligibility)
• Accident Insurance
• TaskHuman and HeadSpace
• Workplace Options (Employee Assistance Programme)
• ReThink Care
• Business Travel Insurance
• National & Regional Public Holidays, and 30 days Annual Leave 

RingCentral’s Partner team crafts, builds and collaborates with our partners to evolve our programs and deliver the best possible outcomes for our partners, teams and company. That’s why RingCentral is the leading global cloud-based communications provider because we’re not just selling solutions; we’re changing the nature of communications. That’s why we’re the largest and fastest-growing pure-play provider in our space. 

RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™  (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

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