Outpatient Clinical Care Assistant (OCCA) – Pediatrics  

Join Cleveland Clinic’s Hillcrest Hospital where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Hillcrest Hospital has been recognized as one of the top hospitals in Cleveland and Ohio. Here, you will work with and learn from some of our best caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. 
 

Hillcrest Hospital offers a wide range of pediatric services designed to help take care of children at every stage of their development. From planning birth arrangements to taking care of an active teen, our team of pediatric caregivers provides patients and families with the tools they need. As an Outpatient Clinical Care Assistant, you will support the Allergy, Endocrinology, Neurology and Pediatric Development departments.  
 

A caregiver in this position works 8:00AM – 5:00PM. 

A caregiver who excels in this role will:  

• Complete rooming process, including vitals, height, weight, and completion of intake questions and documents and reports abnormal findings to RN or LIP. 
• Collect patient specimens, perform Point of Care Testing, and prepare specimens for transport to lab. 
• Prepare patients for exams, tests and procedures and assist with exams, treatments and procedures using sterile techniques as applicable. 
• Perform patient treatments as directed, to include the application of heat or cold, simple sterile dressing changes, and application and removal of casts, braces, and splints. 
• Document in the electronic health record and assists with management of in-baskets and closure of care gaps. 
• Assist with setting up the clinic for daily operations and closing clinic in accordance with departmental guidelines. 
• Stock supplies and linens as applicable. Cleans, monitors expiration dates and restocks dressing supply cart, checks AED units and oxygen tanks, and empties needle boxes using appropriate safety measures. 
• Maintain all designated work areas in a clean and orderly manner. 
• Perform administrative or clerical duties as assigned, including filing, reception, scheduling, data entry, patient outreach, and patient registration. 

Minimum qualifications for the ideal future caregiver include:  

• High School Diploma or GED. 
• Basic Life Support (BLS) through American Heart Association (AHA). 
• One year recent health care experience in a hospital, ambulatory, homecare, assistant living, nursing home or long-term care setting. 

Preferred qualifications for the ideal future caregiver include:  

• Proficient in the use of electronic medical records. 

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/  

Physical Requirements:

• Requires full body motion to move and lift patients, manual finger dexterity with good eye-hand coordination; involves extensive standing and walking.
• Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.