Career Category

Sales & Marketing Operations

Job Description

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Patient Access & Reimbursement (PAR) Analyst, Senior Manager

What you will do

Let’s do this. Let’s change the world. The Patient Access & Reimbursement (PAR) Analyst reports to the Director, Field Reimbursement and is responsible for the development, coordination, and measurement of strategic programs, productivity activity, and monitoring budget/expenses and insights for patient – related services at Amgen.

This is a unique opportunity to work on a dynamic brand, gain portfolio product experience, and help enhance patient support services at Amgen across the respiratory space.

Amgen is an innovative organization with a powerful sense of shared purpose toward our mission: to serve patients. Within Patient Access, we will provide you with the capabilities, resources, and rewards of a global enterprise, entrepreneurialism and verve that marked our early days as a biotechnology pioneer. We encourage our team members to have fulfilling and significant careers through exciting assignments, career development, and valuable opportunities!

Under the general direction of the Field Reimbursement Director, the PAR analyst will oversee reporting and data analysis to support core operations and strategic planning for patient access services. The position will have ownership of crafting, developing, and implementing new data sets and critical metrics as well as continuing to evaluate and adjust those measures going forward.

Additionally, the Analyst will lead the development of executive presentations including quarterly business reviews, acts as lead facilitator of senior level meetings, is responsible for MBO tracking & key deliverables, deploying communications, and special department process improvement initiatives and project management

• Supports patient-access services and PAR leadership team in developing and coordinating team operating model and business cadence
• National team meeting coordination and quarterly national team calls for agenda/content in collaboration with the PAR leadership team and appropriate stakeholders.
• Coordinates development of FRS & PAR Regional/National business reviews in partnership with our vendor.
• Lead reporting of sub-national analytics and execution metrics via Sales Ops partnership
• Lead and collaborate for FRS operational development/improvement/troubleshooting in partnership with our vendor.
• Partners closely with FRS Director and Regional Managers on MBO Metric enhancements for appropriate Patient Access Programs.
• Drives sharing of standard methodology process to improve performance across teams and the partnership
• Makes recommendations to management on improving patient access effectiveness based on key metrics
• Collaborate with Brand Marketing Sr Managers/ Director in strategic/tactical KPI development/tracking
• Demonstrates strong ability to break down national trends and opportunities
• Collaborate with FRS vendor leadership to pull through improvements discovered from analysis
• Demonstrate process expertise to build and handle analytics on the customer experience
• Demonstrate overall fulfillment and individual analytics to forecast staffing needs
• Partner with FRS Vendor Partners for reporting needs (Power BI)
• Partner with internal PAR analyst for pulse insights and navigation
• Partner with compliance to develop analytics ensuring department practices are being followed and regulatory standards are upheld

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The professional we seek is analytical with these qualifications.

Basic Qualifications:

Doctorate degree and 2 years of sales, sales ops and/or marketing experience

OR

Master’s degree and 4 years of sales, sales ops and/or marketing experience

OR

Bachelor’s degree and 6 years of sales, sales ops and/or marketing experience

OR

Associate’s degree and 10 years of sales, sales ops and/or marketing experience

OR

High school diploma / GED and 12 years of sales, sales ops and/or marketing experience

Preferred Qualifications:

• Strategic planning and analytical experience
• Strong business analysis skill
• Strong ability to translate complex data/information into simple, useful insights
• Outstanding project management skills
• Proven ability to drive cross-functional partnerships, execution, and results
• Effective communication and matrix management skills including key partnership with sales operations, training, US Value & Access, CD&A, among others will be paramount
• Solid understanding of the US payer environment
• Strong interpersonal skills with demonstrated ability to work optimally across the matrix View Job
• Excellent written, analytical, and oral communication skills
• Strong PowerPoint and Excel skills, including direct experience using these skills in professional setting

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans
• Flexible work models, including remote and hybrid work arrangements, where possible

Apply now

for a career that defies imagination

Objects in your future are closer than they appear. Join us.

careers.amgen.com

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Application deadline

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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Salary Range

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