P&S BUSINESS DEVELOPMENT MANAGER (Location Flexible within SEMEC)

About the Role

We are seeking an experienced and technically driven P&S Business Development Manager to support the growth, profitability and long-term success of the Parts & Services business across the Sales Area Southern Europe, Middle East & CIS (SEMEC).

In this role, you will serve as a critical link between Territory P&S organizations, Product Line teams and key stakeholders, driving strategic initiatives that strengthen portfolio performance, enhance customer value and accelerate business growth. You will leverage your product expertise, market knowledge and business acumen to identify opportunities, influence portfolio development and ensure successful execution of key Parts & Services initiatives across the region.

This position reports to the Business Line Manager, Parts & Services, Sales Area Southern Europe, Middle East & CIS.

You Will Play a Key Role In

• Partnering with Territory Parts & Services teams and key stakeholders to identify customer needs and recommend solutions that maximize customer value, business growth, and profitability.
• Maintaining deep knowledge of Parts & Services portfolios, market trends and competitive solutions to support commercial decision-making and capture new business opportunities.
• Capturing, analyzing and communicating customer insights and market intelligence to Product Line organizations, helping shape future portfolio development and innovation.
• Executing portfolio and product strategies across the Sales Area while ensuring alignment with customer requirements, market opportunities and business goals.
• Acting as a trusted advisor and subject matter expert for Parts & Services products and solutions, supporting customer engagements, business development activities and sales opportunities.
• Driving warranty programs and continuous improvement initiatives across the Sales Area, ensuring alignment with customer expectations and business objectives.
• Leading inventory optimization initiatives that balance working capital efficiency with operational readiness, ensuring effective support for new equipment installations, fleet growth, and customer requirements.
• Promoting and accelerating the Omni-channel business model, delivering a seamless and integrated customer experience across digital and traditional channels while driving engagement and growth.
• Leading or supporting strategic Parts & Services projects across the Sales Area, coordinating stakeholders, managing risks, and delivering measurable business improvements and operational excellence.

Your Role at a Glance

Safety is the foundation of everything we do at Sandvik. In this role, you will actively promote Sandvik's Health, Safety, and Environment (HSE) standards, ensuring safe and responsible practices are embedded in all business development, customer engagement, and portfolio-related activities.

As P&S Business Development Manager, you will work closely with Territory P&S teams, Product Line organizations and cross-functional stakeholders to drive execution of the Sales Area Parts & Services strategy. You will support portfolio development and ensure our offerings continue to meet evolving customer and market needs.

A core aspect of the role is transforming market intelligence and customer insights into actionable business opportunities. By staying close to customers, monitoring competitive developments and collaborating with Product Line teams, you will help influence the direction of future offerings and strengthen Sandvik's market position.

You will also play a key role in ensuring that Sales Area organizations have access to accurate portfolio information, compelling value propositions, effective sales tool and the expertise required to successfully position and sell Parts & Services solutions.

Additionally, you will drive several strategic focus areas, including warranty management, inventory optimization, operational readiness for fleet growth and Omni-channel business development, working closely with stakeholders across the organization.

Through collaboration, influence and expertise, you will help accelerate business growth, improve customer experience and strengthen the overall performance of the Parts & Services business across SEMEC.

What We're Looking For

To be successful in this role, you will bring:

• A collaborative and proactive mindset, with the ability to influence and engage stakeholders across a matrix organization.
• Comprehensive knowledge of Parts & Services businesses, aftermarket operations, portfolio management and customer value creation.
• Excellent interpersonal, analytical and organizational skills, with the ability to manage multiple priorities and stakeholders effectively.
• Strong communication and presentation skills in English; additional languages such as Spanish, French, Turkish, Italian, Russian, or Arabic are considered an advantage.
• Experience working successfully across functions, cultures and geographies in an international environment.
• Knowledge of warranty management, inventory optimization, service operations, or aftermarket business models is considered highly advantageous.
• A degree in Engineering, Mining, Business Administration, Marketing, or a related discipline, or equivalent practical experience.
• Experience within mining, construction, heavy equipment, industrial services, or related industries.
• Flexibility to be based in one of our major SEMEC locations (Spain, France, Italy, Serbia, Türkiye or Kazakhstan) and willingness to travel within the Sales Area as required.

As a person, you are customer-focused, collaborative and results-oriented. You thrive in a dynamic international environment, build strong relationships across organizations and are passionate about driving business growth, delivering customer value and creating sustainable results.

We are turning technology into human progress and knowledge into meaningful value. Working together, developing and implementing state-of-the-art manufacturing solutions for a more efficient, sustainable and prosperous world.

We promote a culture of innovation, continuous improvement and constantly strive to exceed customer expectations in a competitive and innovative industrial environment.

We believe that building diverse teams in an inclusive environment, embracing everyone, unlocks employee´s full potential and foster innovation.

We value your personal qualities, which are characterized by a high level of integrity, flexibility and open-mindedness. You drive improvement and deliver results, and by being a role model in people management, you bring an inclusive perspective with a strong ability to influence others.

At Sandvik, we strongly believe that diversity of experience, perspective and background will lead to a better environment for our employees, our business and, in turn, our customers.

Equity, fair play and passion to win, together with our safety first culture, is part of our NDA.