Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.
At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.
The Cross Border Air Freight team aims to build competitive logistics products and customised solutions to support various sales channels in business acquisition. The incumbent will supervise the overall Intra-ASEAN air freight operations activities, including:
- Daily functionalities of the air freight and customs clearance operations teams for Intra-ASEAN.
- Work closely with the Intra-ASEAN Air Freight Manager to ensure the team processes the necessary resources and capabilities to execute day-to-day air freight and custom clearance operations and the ability to handle exceptional cases.
- Drive and develop operational excellence by setting /improving processes and/or procedures within the operations environment to enhance service level and manage cost optimisation.
- Ensure all operating procedures within Intra-ASEAN Air Freight are documented and users within the Intra-ASEAN Air Freight team are aligned on the requirements.
- Work with cross-functional teams (Sales Channel & Commercial, Finance and OPEX) to achieve operational sustainability.
- Ensure vendors deliver the promised scope of work.
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