Primary City/State:

Mesa, Arizona

Department Name:

Ambulatory

Work Shift:

Day

Job Category:

Administrative Services

A rewarding career that fits your life. Those who have joined the Banner mission come from all walks of life, united by the common goal: Make health care easier, so life can be better. If changing health care for the better sounds like something you want to be part of, apply today.

Banner Health was named to Fortune’s America’s Most Innovative Companies list for the second year in a row for 2024 and named Most Trustworthy Companies in America by Newsweek. We’re proud to be recognized for our commitment to the latest health care advancements and excellent patient care.

Banner Baywood Medical Center has served the growing East Valley for more than 30 years, and every day we work hard to provide the best care to our patients. 

As a Business Support Coordinator at Banner Baywood Medical Center, your main responsibilities are greeting and checking patients in, answering phone calls and troubleshooting registration issues with PAS. Experience with customer relationships and navigating IT programs such as word, excel, EHRs, and more will be helpful in this position. The clinic is open Monday - Friday 7AM - 3:30PM, you will work these hours 3 days a week, no nights, weekends or holidays.

Banner Pharmacy Services is a recognized leader in healthcare and trusted partner in proactively providing innovative pharmacy services through excellence in integration, care coordination, medication management and services to make a difference in people's lives. Clinical Pharmacy Services is responsible for the management of the Banner formulary, development of standardized system wide clinical pharmacy services, and management of adverse drug event preventions. Clinical Pharmacy Services provides collaborative drug therapy management and educational interventions in patient care to optimize medication therapy, improve outcomes, promote wellness, and disease prevention. As a division, Banner Pharmacy services provides excellent patient care across our entire continuum through convenient access, improved medication outcomes and innovative pharmacy practices.

POSITION SUMMARY
This position provides administrative services and assistance requiring occasional discretion and judgment. Coordinates a unique set of processes and/or services for an assigned area such as contracting, claims, sales, recruitment, services or billing.

CORE FUNCTIONS
1. Provides administrative and customer or vendor services in assigned area. This may include performing business support functions and related administrative tasks to support a program or process.

2. Reviews and/or audits documents, forms or invoices for appropriateness/accuracy. Initiates corrective action, as appropriate.

3. Corresponds with customers, patients, potential candidates, and vendors using defined formats and procedures, via verbal, electronic and written communications.

4. Maintains records and/or files for assigned area. Ensures appropriate documentation is timely and accurately entered into departmental application.

5. As assigned, prepares, collates, and distributes various reports in a timely and accurate manner. May complete or handle recurring department projects or one-time projects, as directed by supervisor.

6. May maintain supply inventories by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies and verifying receipt of supplies.

7.Works independently under general supervision. Represents the company as a primary point of contact to outside entities such as insurance claimants, patients, service providers, community agencies, vendors, etc.

MINIMUM QUALIFICATIONS

Requires a high school diploma or equivalent education and two or more years administrative work experience in a related area.

Employees working at Banner Behavioral Health Hospital must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

Employees working at Banner Scottsdale Sports Medicine, second floor must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

Works independently under general supervision. Represents the company as a primary point of contact to outside entities such as insurance claimants, patients, service providers, community agencies, vendors, etc. Must have the ability to follow oral and written directions as they relate to the functions listed above. Must have excellent oral, written and interpersonal communication skills to effectively interact with departmental personnel, assist customers with inquiries, schedule meetings and appointments, as well as, provide assistance with incoming telephone calls and walk-ins. Requires the ability to work effectively with common office software, including spreadsheets and word processing. Must have the ability to organize, prioritize and multi-task workload in a fast paced environment and maintain a professional manner.

PREFERRED QUALIFICATIONS

Additional related education and/or experience preferred.

EEO Statement:

EEO/Female/Minority/Disability/Veterans

Our organization supports a drug-free work environment.

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