Technical Training Specialist

Posted:
12/6/2024, 9:55:21 AM

Location(s):
South Carolina, United States ⋅ Georgia, United States

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Customer Success & Support

Workplace Type:
Hybrid

Job Location: Remote
Our Department: Tekla PowerFab Steel Fabrication Managment Software
Travel: 50%

Construction | Tekla | PowerFab | Steel Fabrication
Are you a Technical Training Specialist interested in working with cutting-edge technologies? Do you have a background in construction, steel or Tekla PowerFab?

What You Will Do
As a Technical Training Specialist you’ll take charge of crafting dynamic, multi-level technical training programs for both internal and external sales and marketing teams. You'll be at the forefront, identifying program requirements, gathering technical data, managing schedules, and maintaining meticulous training records. Your mission is to tailor training programs to precisely meet client expectations and constantly enhance the delivery through valuable feedback. 

  • Assist new or existing clients with training needs and questions such as new client installation on server or local system set-up, networking, typical interoperability between products, and product-specific questions
  • Provide technical training via various onsite and virtual training methods
  • Create and update materials for classroom trainings and eLearning courses
  • Provide client support by actively working in the training queue when not in training or working on training documentation

What Skills & Experience You Should Bring

  • Minimum of 1-2 years of training and presentation experience to medium and small groups, both remote and in-person
  • Construction or PowerFab experience, 1-2 years
  • Ability to educate a variety of roles and parties involved in the project (IT, Operations, Users)
  • Excellent written, verbal, visual, and interpersonal communication skills which transcend language and cultural barriers
  • Ability to make effective, timely decisions
  • Knowledge of Google Suite (Mail, Docs, Sheets, Slides, etc.) and Microsoft Office (Word, Excel, PowerPoint)
  • Travel up to 50%, onsite training no more than two(2) weeks per month

About Our Division
Tekla is an Industry-leading 3d modeling software. Tekla powers the construction industry by creating technology that increases performance, reduces costly errors and promotes great collaboration on projects.
Trimble’s Inclusiveness Commitment
We believe in celebrating our differences. That is why our diversity is our strength. To us, that means actively participating in opportunities to be inclusive. Diversity, Equity, and Inclusion have guided our current success while also moving our desire to improve. We actively seek to add members to our community who represent our customers and the places we live and work.
We have programs in place to make sure our people are seen, heard, and welcomed and most importantly that they know they belong, no matter who they are or where they are coming from.

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Pay Equity

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Trimble provides the following compensation range and general description of other compensation and benefits that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full time schedule. Trimble reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, or federal law.

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Hiring Range:

66300

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86300

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Bonus Eligible?

Yes

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Trimble offers comprehensive core benefits that include Medical, Dental, Vision, Life, Disability, Time off plans and retirement plans. Most of our businesses also offer tax savings plans for health, dependent care and commuter expenses as well as Paid Parental Leave and Employee Stock Purchase Plan.

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Trimble is proud to be an equal opportunity employer. We welcome and embrace our
candidates' diversity and take affirmative action to employ and advance individuals
without regard to race, color, sex, gender identity or expression, sexual orientation,
religion, age, physical or mental disability, veteran status, pregnancy (including
childbirth or related medical conditions), national origin, marital status, genetic

information, and all other legally protected characteristics. We forbid discrimination and
harassment in the workplace based on any protected status or characteristic. A criminal
history is not an automatic bar to employment with the Company, and we consider
qualified applicants consistent with applicable federal, state, and local law.

The Company is also committed to providing reasonable accommodations for
individuals with disabilities, and individuals with sincerely held religious beliefs in our job
application procedures. If you need assistance or an accommodation for your job, 
contact

Trimble

Website: http://www.trimble.com/

Headquarter Location: Sunnyvale, California, United States

Employee Count: 5001-10000

Year Founded: 1978

IPO Status: Public

Last Funding Type: Post-IPO Debt

Industries: Indoor Positioning ⋅ Mapping Services ⋅ Navigation ⋅ Software ⋅ Web Hosting