Core Responsibilities 

Project Coordination & Support 

• Coordinate day-to-day website updates, requests, and production tasks with development, design, and editorial teams. 

• Track timelines, deliverables, and dependencies to ensure projects remain on schedule. 

• Support documentation, task management, and communication related to site operations. 

• Assist with scheduling reviews, testing, and approvals for new content, features, and releases. 

Site Operations & Maintenance 

• Help manage content publishing workflows within the corporate content management system (CMS). 

• Assist in performing site checks to maintain accuracy, functionality, and consistency across pages. 

• Monitor for broken links, content errors, and visual discrepancies, coordinating fixes with appropriate teams. 

• Support updates for events, campaigns, or announcements on the corporate website. 

Collaboration & Communication 

• Partner with developers, designers, and content editors to keep projects organized and deliverables aligned. 

• Communicate progress, updates, and risks to the Corporate Site Operations team and key stakeholders. 

• Serve as a liaison between technical and non-technical teams to ensure clarity on requirements and timelines. 

• Participate in meetings and capture action items, ensuring follow-through on next steps. 

Quality Assurance & Process Improvement 

• Support pre-launch and post-launch testing to verify functionality, formatting, and user experience. 

• Maintain documentation for workflows, content updates, and operational procedures. 

• Identify opportunities to improve team efficiency and coordination within ongoing site operations. 

• Uphold accessibility, brand, and compliance standards in all web updates. 

Qualifications 

Required: 

• Bachelor’s degree in Communications, Marketing, Project Management, or related field (or equivalent experience). 

• 1–3 years of experience in digital project coordination, marketing operations, or web content management. 

• Strong organizational and time management skills with attention to detail. 

• Familiarity with website operations and content management systems (CMS). 

• Excellent written and verbal communication skills. 

• Ability to collaborate effectively across multiple teams and manage competing priorities. 

Preferred: 

• Experience supporting website production or corporate communications projects. 

• Knowledge of project management or collaboration tools (e.g., Asana, Jira, Trello, Airtable, Smartsheet). 

• Understanding of basic web standards, accessibility, and SEO principles. 

• Background in corporate communications, marketing, or media environments.