Scheduled Hours

37.5

Position Summary

This position provides leadership and vision to create and foster a collaborative team who works with community members to support their programs and events within the Danforth University Center and across campus. The Associate Director is responsible for the overall management of events and operations of the Danforth University Center, premier and standard spaces, including reservation, facilities and event coordination as well as the University’s Youth Protections Program. The Associate Director provides supervision for a team of professional staff and student employees.

Job Description

Primary Duties & Responsibilities

• Lead the process for management and operation of the Danforth University Center, Danforth Campus outdoor spaces, premier and standard spaces including the details and logistics for external clients, Memorials and departmental sponsored events.
• Responsible for the oversight and supervision of staff for the day-to-day reservations and event coordination for all events occurring in the Danforth University Center, Premier and Standard spaces including as the main contact for external clients to the University.  Work with Department Coordinator to coordinate student employee training, development and assessment.
• Responsible for the oversight of long term facilities and maintenance for all spaces managed by Event Management & Operations.  Administer direct supervision to the Manager of Campus Life Facilities in implementation of custodial, event sets, preventative maintenance and long term capital improvements.
• Responsible for oversight of implementation, processes, and monitoring of the University’s Youth Protection Policy.  This involves director supervision of Manager of Events & Youth Protection Program in implementation of program components, including background checks, criminal monitoring, and training.  Collaborate with departmental program managers to ensure program staff’s compliance and promptly address any non-compliance issues.  
• Serve as liaison between/with campus partners responsible for major campus events. Such major campus events include, but are not limited to, Orientation, Commencement, Reunions, Admission Weekends, Parents Weekend, and Career Fairs.
• Build and maintain relationships with campus partners essential to the operation of the various facilities, such as Facilities, Campus Police, Dining Services, Information Systems & Technology, Parking & Transportation Services.
• Oversee the Event Management operating, revenue, expense and carry forward budgets.
• Other duties as assigned.

Preferred Qualifications

• Master’s degree in a related field.
• At least five years’ experience within the hospitality management field, related to event management.
• Analytical reporting experience for event and financial data and customer service information.
• Experience working with Event Management Systems (EMS) or a similar reservation system.
• Experience working in a higher education and campus environment.
• Ability and experience in supervision of professional and/or student employees.
• Involvement in a related professional association such as Association of College Unions International or Association of Collegiate Conference Events Directors International (ACCEDI).
• Demonstrated success in working with diverse populations.
• Excellent oral and written communication skills.
• Energy, creativity, detail, and organizational skills.
• Experience in working with a variety of event types and settings.
• Comprehension of current issues related to event planning, higher education, hospitality management.
• Ability to interact with a variety of clientele.
• Ability to quickly and calmly problem solve.
• Demonstrated skills in crisis management.

Required Qualifications

• A Bachelor's degree in Business or a related field is required.
• Hospitality Management degree or certificate is acceptable.
• Minimum of five years experience in related field is necessary.

Grade

G12

Salary Range

$58,400.00 - $99,700.00 / Annually

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email [email protected] or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

• Up to 22 days of vacation, 10 recognized holidays, and sick time.

• Competitive health insurance packages with priority appointments and lower copays/coinsurance.

• Want to Live Near Your Work and/or improve your commute? Take advantage of our free Metro transit U-Pass for eligible employees. We also offer a forgivable home loan of up to $12,500 for closing costs and a down payment for homes in eligible neighborhoods.

• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.

• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO/AA Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

Diversity Statement

Washington University is dedicated to building a diverse community of individuals who are committed to contributing to an inclusive environment – fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.