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Job Summary

The Patient Logistics Technician works with other team members of the Patient Logistics team to ensure that each patient is appropriately placed in the most appropriate unit in a timely manner. Weekends only 7am-7pm shift, requires working every weekend

Reports to: Director of Patient Placement Center, Patient Placement Representative, Lead

Job Specific Responsibilities

Daily assignments may include but are not limited to:
• Appropriately prioritize the cleaning of patient rooms after discharge by directing EVS personnel through the electronic bed tracking system or manually, when necessary
• Assists, as support to the Patient Placement Center staff as needed, to complete assignments for the Department.
• Maintains an inventory of all pagers/cell numbers to be used to use with Tele-tracking bed request system as well as Nurse Station Patient Locator boards.
• Orders office supplies for use in the Patient Placement center.
• Organizes Tele-tracking data for real time custom reporting as requested.
• Verifies all self-pay, Medicaid, and Medicare eligibility utilizing Medifax and TMHP systems.
• Assists with completion of pre-admission process for all direct admits (prior to arrival of the patient) including request of face sheet from transferring facility.

Education and Experience
• High School Diploma or GED
• + 2 years customer service experience, preferably in a hospital setting

Required Licensures/Certifications/Registrations
N/A

Skills and Abilities
• Basic medical terminology helpful
• Basic knowledge of health insurance, Medicare, and Medicaid processes
• Effective communicator both verbally and in writing
• Proficient use of Microsoft Windows applications, including Microsoft Excel
• Ability to multi-task and prioritize

Interaction with Other Departments and Other Relationships
This role will interact closely with nursing units, medical staff, patients, and other hospital departments

Physical Capabilities
Sitting at a computer most of the shift is required. Should be able to lift 25 pounds

Environmental/Working Conditions
This position is in a well-lighted, temperature-controlled environment. Work is performed in a low- risk area for exposure to blood borne pathogens and other biowaste hazards.

Direct Reports
N/A

UMC Health System provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

*Request for accommodations in the hire process should be directed to UMC Human Resources.​*