Customer Service Manager

Posted:
12/29/2025, 3:14:19 AM

Location(s):
South Carolina, United States ⋅ Greenville, South Carolina, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Workplace Type:
On-site

What does it mean to be a Customer Service Manager with GLS?

The Customer Service Manager is responsible for the management of all aspects of their assigned team. This position will manage and execute programs, policies, and systems to improve customer experience and business processes. In addition, this position will be responsible for hiring, training, developing, and motivating a team to achieve business goals and ensure compliance with policies.